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How much weight do you put in to hiring salespeople from your competitors?

After reading this article it made me wonder how much effort companies make to hire salespeople from their competitors? When bringing them over, do you expect them to bring their client list? I agree with the main point of this article that many clients would demand an explanation for why this person is switching companies. What would you tell them?

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Chad Rose
VP/Content Marketing Sales, McMurry
Posted on Aug. 24, 2010

Scott and Charlie have good points, but I don't believe in hiring salespeople away from competitors for a number of reasons. First, hiring a Rolodex never seems to pan out like a salesperson claims. I've also found they want exorbitant money to jump ship. Finally it is very difficult to get them to buy into your system because they are so used to doing things the way their previous company did. This can make them want to come in and sell your product like they did at the old company. That isn't a good thing.

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Scott Albro
Founder, CEO, Focus
Posted on Aug. 23, 2010
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There are a couple of reasons that hiring salespeople from the competition can make sense. First, when you are actively targeting the same list of customers as your competitors, hiring the "pre-existing" rolodexes that competitive salespeople may possess can be a very effective tactic. It can also be a risky one for a lot of reasons, including legal ones. Second, many businesses operate in complex markets where substantive knowledge is critical to being a successful sales rep. You can either hire candidates with no industry experience and train them or hire "pre-trained" reps from the competition which is usually the better option.

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Charlie Winum
Executive Recruiter & Consulant, Kolwin Group Inc. 1-866-744-3854
Posted on Aug. 25, 2010
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Chad has good points also; generally hiring a Rolodex can be crap shoot.
The general rule is he or she will leave 20% of their existing clients, and regarding compensation 1. You have to sell the company 2. Be creative, have a comp plan that both of you are comfortable with. If you’re hiring a top 10% producer and he or she is making lot revenue for the company, you can work with them to operate to your system.

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Robert Koehler
Global Sales Enablement
Posted on Aug. 31, 2010
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In general if the only reason a competitor is coming over is money then you should check twice that it's the right hire. If there's a reason besides money that they're switching then share that passion with the customer.

I've seen groups make poor hires from the competition. The biggest mistake I've seen is assuming that because someone has ABC company experience on their resume that they have the right skills, experience and talent for your company. In one situation, I watched a company hire several candidates from ABC company, a competitor. ABC though had had a few different lifecycles since it's inception. Most of the early hunters were long gone and the competitors hired away from ABC were farmers doing lots of maintenance deals. The new company found that most of ABC company hires didn't have the hunting skills or experience they needed.

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Charlie Winum
Executive Recruiter & Consulant, Kolwin Group Inc. 1-866-744-3854
Posted on Aug. 23, 2010
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Kim

I agree with Scott, competitors are the best option especially in today’s economy, but make sure non compete isn’t an issue.

I read the article from Lee Salz. The key point here is to hire “TOP PRODUCERS “and do not settle for less.

Top producers are typically very happy were they are at, and they’re not looking to make a change. It takes a cold call from an experienced outsider to jerk them out of their comfort zone, and take a serious look at a new opportunity.

Most companies do not go to their competitors for candidates because it creates bad blood, the other reason is, an experienced outsider will get straight answers from the candidate, and the process is totally confidential and the competitors name is not mentioned until due diligences are met and it is a perfect fit.

Remember average players produce average results!

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