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In #cloud-based #ERP, is integration with existing systems generally a problem?
ERP is all about integrating with existing legacy system. For cloud-based ERP, is this integration a problem or a non-issue.
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2 Answers
It's a problem if you don't have the resources and budget to develop the integrations. Most of the products have a robust Web Services API that can be used to do tight two-way integrations, but that assumes that you have the internal knowledge and skills to engage in that activity (and the costs associated with it) or you have the budget to find and acquire those services.
What I find that happens most often is the tight integration is often bypassed for a manual process of import/export or doing key processes outside the system in excel spreadsheets. It solves the problem but it reduces the maximum advantage that the cloud-based system could provide.
Michael,
Integration is a critical issue in any project. The fact that the #ERP is cloud based doesn't make it any easier. David's experience is relevant as many projects import/export and achieve tremendous results as the internal ERP is really becoming the "after the fact" system of record as the new processes are driven by those in the cloud. I don't know that the maximum advantage is lost, as he says, though. The cost, risk and on-going maintenance of tightly integrated systems all advocate for a loosely coupled "interface" based exchange and not a program to program, or worse, db to db update.
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