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Is it harder to model "people" dimensions in business intelligence tools?
Do you think that it is harder to model "people" dimensions in BI than it is to model other dimensions like places or things? What is the importance of modeling people dimensions? What tools are better at modeling than others?
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I think it's very important. People run the business. People metrics are important to understand effectiveness, trends and scalability. Problem solving, or opportunity finding, can be achieved through using people metrics from areas such as customer service, sales, IT, accounting, resellers, and technical support. Professionals who can take responsibility for a benchmark or goal with a people number, can really impact the business -- where the rubber hits the road. I hope I am not being too esoteric.
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