Remote computer support

I like David's comment about prophylactic support. The first thing that came to my mind about remote support is simply a requirement for cost effective support for either internal or external customers. The benefit for the customer would be faster and in some cases less expensive support. Why wait or why pay the high fee for someone to come onsite.

We provide Remote Manage and Maintenance of Microsoft based servers. We have MS Certified Technicians on staff. Cost effective 24X7 monitoring and problem resolution. Email me for more info. kevinellis@aetechsol.com or visit website www.aetechsol.com .

One of the great things about remote support is that for a far flung organization there is continuity of service, in addition to immediate response times. Sometimes waiting a half an hour for a technician is far too long, and with remote support the quality of service can be there in a moment. Remote support does not preclude the need for occaisional on-site service, but it does greatly reduce that expense without compromising service. I have been able to provide support for customers and users alike across the country and world in this manner for many years, and I have enjoyed not needing frequent flier miles or fighting traffic to perform my duties immediately.

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With Regards
Tushar

One of the many benefits to the enduser is the ability to be able to call on the expertise of a fully trained and knowledgeable team of IT engineers. You also have a fixed cost for budgeting purposes and 92 % of all issues can be handled remotely with our service.

I am with ITS Data, LLC dba ITSNational.com and we are Accredited Master Managed Service Provider, which translates to your business being assured that we are experts as well as our business being stable.

Our Call Center IT staff monitors the alerts and activities of your systems fixing most issues before they become problems and interrupt your business. Proactive and pre-emptive versus waiting until things get so bad your business is interrupted or worse, the systems go down. Service is available on voice, data and IT.

If you would like to learn more about Managed Services, visit mpsalliance.com the industry association and accrediting organization.

Or, feel free to contact me.

In effect: it's cheap, it's a well-known technology, and if you don't always have technicians/sysadmins physically close to everywhere you have computer gear, it can drastically reduce transport expenses and response times.

(And by "close", I mean "within fifty feet, on the same floor". Even that distance can add up if someone is continually trudging back and forth to make and test repairs.)