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Security issues with SaaS?
Can you speak to security issues with SaaS at the present versus 6 months ago and its advantages, if any?
This question was asked during the Sage ERP Webinar, Maximizing Business Efficiency: As Easy as "E-R-P".
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2 Answers
All concerns about securities mostly come from either information securities teams (another chunk of budget), classic ERP vendors (who needs explanation of "concerns") or users, who doesn't even know that breaches more possible from inside. SAAS is just a web interface with full responsibility on vendor for data. I trust vendor - at least it can be taken to the court in case of trouble.
SaaS is a marketing program for increasing the sales revenue of software suppliers.
Massive shrink wrap advances (Microsoft OS 7 and the ongoing new releases of virtually everything else to support X86 hardware and shared tenancy)are reshaping the security issues in the SME/SMB sector. Where the applications are running, verus where the databases are operated has become a key Enterprise, government and big business isssue with little impact on the SME/SMB sector
Retailers, many 'chain store' SMEs and certainly most small businesses with 10 to 150 employees are looking into cloud computing alternatives and on-site private outsourced clouds supporting the local peered networks and low density data centers on site. These site based configurations with outsourced CPU, storage and back up seem to be the configuration of choice to avoid the hosted security issues. Sage operates in the same low density site space as will the next gen releases of Microsoft CRM/ERP. Hosted suppliers looking for sales of non-mission critical services will continue to get business assuming the telco data networks don't collapse from video transfers that have nothing to do with most SME/SMB business applications.
Howard Gunn
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