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Should Focus be worried about Google Plus?

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Andrew Baker
Director, Service Operations, SWN Communications Inc.
Posted on July 21, 2011

In short, Focus just needs to quickly integrate with Google+ :)

Google+ doesn't undermine Focus any more than Facebook undermined Focus. LinkedIn, which would be the natural competitor in many ways, is a little too unFocused (pun intended).

I agree with Robert's assessment. The biggest loser may end up being Twitter, especially if/when Google makes it easy to search G+

As soon as we can post from Focus into Google+, and once we can LOGON to Focus via FB, LI and G+ (or Google Profile), we'll see some interesting interactions.

But, let's hope that Focus can remain, well, focused on what they are targeting. That's why I'm here and not on LinkedIn groups...

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Robert Keahey
Robert Keahey Replied on July 21, 2011

Andrew - good point on the integration with Google+

Your point about being able to logon via other platforms triggered some other thoughts, which may totally be off base on my part. My first reaction to your suggestion was that it would "open the floodgates" so to speak, making it (too) easy for anybody and everybody to join the Focus community and start offering insight and opinions. My second reaction was that it will turn Focus into Google+, where there are hundreds, if not thousands in some cases, of short, non-sense "me too" replies to any topic. That would immediately kill the value of Focus for me. I actually want it to be a *conscious* decision on every participant's part to take the extra step to join the Focus community and make the commitment to contribute meaningful content. Maybe I'm "tilting at windmills" on this one, but like you, I'm selective about the forums in which I participate and want them to provide value in return for my time investment.

Thoughts?

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Andrew Baker
Andrew Baker Replied on July 21, 2011

I have not considered it from that perspective, and I will have to give it a little bit of thought. What I see now, is that it is easy to setup a profile on Focus that doesn't have much of any data, so there is no way to easily gauge who is behind the response.

I think that many times this comes from profile creation fatigue. No one really wants to join another network which requires that more profile info be entered and maintained.

Maybe, the compromise is to allow the auto logon to be available to people whose profiles are completed to a certain degree, or to allow your Focus profile to be populated *from* your LI, FB or Google profile.

I do completely agree with you about the value proposition, which is why I spend so much time here. I will consider this matter further...

Now look at that... You've gone and made me think... :)

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Scott Albro
Scott Albro Replied on July 30, 2011

Great thread with lots of good insights. Look for LinkedIn integration in the coming months. Even though LinkedIn is not the social network du jour, it is the most relevant given its professional focus.

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Andrew Baker
Andrew Baker Replied on Aug. 1, 2011

Thanks, Scott. Looking forward to it.

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Robert Keahey
IT, Business and Social Strategist/Commentator, SummaLogic LLC
Posted on July 20, 2011

Since I exceeded the 4,000 character limit, here is part 1.

In my view no. But it will be interesting to hear what Scott has to say about your question.

The Focus website (this part of the bigger Focus business strategy) serves a particular purpose and does it well. It brings together a large community of people who are interested in the professional insights and opinions of the other members of the community. Here's things that Focus does well:

- Maintains an atmosphere of professionalism by paying close to and managing "spam" and off-topic content. One might argue that this is censorship. I argue that it's just good business. I come to Focus for business context and content, and if that means Focus needs to filter out noise then I am happy with that.

- Provides a decent (won't give them an A+ yet) framework for organizing business interests and topics. I've given Focus quite a bit of feedback in this area and they are implementing some of my suggestions and as well as those from other community members. But for now it's pretty good and will improve over time.

- Actively engages with its members. I have established strong relationships with many of the Focus community managers and feel comfortable asking their opinions and insights on different topics. In return, they provide good industry exposure for me through their events and social media participation (e.g., Twitter). They are very attentive and it reflects well on the company persona.

- Creates a robust delivery channel for the dissemination of quality industry analysis. The number of weekly round-tables and webinars is pretty impressive. They also do a good job of advertising these events.

- Provides a mechanism to improve and promote your personal and professional brand. Of course, you have to actively participate and commit to contribute to the community, but once you do the opportunities for exposure are very good, and provide a very nice professional context.

- Provides a rich learning environment. The credentials of the advisors, experts and community members at large are pretty impressive. There must be about a trillion "person years" worth of experience inside the Focus community, just waiting to be tapped. So if you want to learn about a topic just ask a question.

Part 2 to follow...

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Robert Keahey
IT, Business and Social Strategist/Commentator, SummaLogic LLC
Posted on July 20, 2011

Part 2...

That's not to say that Focus is perfect in every way. They have areas for improvement, especially in the management of community and industry topics. But they're getting there. I've had the opportunity to meet Scott Albro and quickly learned that he is interested in the opinions and feedback of the community members. The whole company listens. Try finding the person inside Google to talk to about improving Google+...

On the competition front, I see Google+ as an open forum for just whatever you want to talk about today. Facebook for the "tech savvy". Nothing wrong with that - we need Google+ to provide a forum for people who want to express opinions about everything. But I think as it grows it will start looking and acting more like Facebook. As you know, they are working on "celebrity" pages now. That's great, but that's not what I am personally looking for when I want insight and opinion on industry topics. And you've heard me mention more than once my views on the "signal to noise ratio" of Google+. I still believe that Twitter may have more to fear from Google+ than a forum like Focus.

Quora. Too open-ended and free-for-all for my tastes. An interesting model, but I really don't care about topics related to baking muffins or how to fix the breaks on a 1991 Oldsmobile Cutlass. Just too much noise to filter through to find the topic of interest.

Gerson Lehman Group (GLG) G+ (Not to be confused with Google+ "G+" shortcut). A very nice interface (from which Focus can learn some things - take note Nipun...), but a very small community comprised almost entirely of GLG staff at this point. Lots of good topics, but very little meaningful content at this point. Lacks the tight control that Focus has placed on spam and off-topic posts and comments. But, could be a serious challenger in the future if the community grows.

So, a long answer to a question that simply could be answered by saying "no". But I think Focus deserves some credit for the great platform/forum they provide. Good work!

Except you need to get rid of the 4,000 character limit for windbags like me... :)

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Michael Schmier
Michael Schmier Replied on July 20, 2011

Robert, I especially agree with your comment about Twitter having more to fear from Google + than Facebook.

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Janet Fouts
Social Media Coach, Tatu Digital Media
Posted on July 21, 2011

Not at all.
Sure Google+ is sucking the oxygen out of some platforms now but once the API is open Focus can take advantage of being able to integrate and take the best from what it has to offer as well as other social platforms.

G+ is not designed to be a resource for Q&A or as a resource for information and there will always be a need for sites such as this one where people can go for focused information.

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Michael Schmier
Michael Schmier Replied on July 21, 2011

Janet, good comment. I think Focus has huge potential by integrating with APIs from not only Google + but also with LinkedIn especially.

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Janet Fouts
Janet Fouts Replied on July 21, 2011

I'd think Quora has more to fear from G+

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Scott Albro
Founder, CEO, Focus
Posted on July 30, 2011

To answer this question, it's important to understand that Google+ and Focus are two very different things. Google+ is meant to be a social network where people with pre-existing social connections or shared interests can connect or follow each other. In this respect, Google+ is less concerned with the content and media that users share on the platform. Users can share almost anything they want. Focus takes the opposite approach. The site and community are specifically designed to focus on business and technology expertise and the content and media formats that best convey that expertise. Focus does have social attributes and features, but Focus will never try to be a dominant social network a la Facebook, Google+, Twitter, and LinkedIn. In fact, look for Focus to increasingly leverage integration with those networks.

Having said that, to the extent that Google+ is a network that attracts the attention of business and technology professionals, it is a risk to Focus in that those same professionals will have less time to spend on Focus. We haven't seen that in the data though. That's because media consumption isn't a zero sum game and because of the different purposes the sites serve.

And thanks to everyone for the answers here.

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Shakti Saran
Shakti Saran Replied on Nov. 19, 2011

Hello Scott, I've shared this on my "Business on Google+" page https://plus.google.com/114769093903853854466 Best! Shakti Saran

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Amanda  Simmons
Web Developer and Graphic Designer , Aztech Media, Brisbane
Posted on July 30, 2011
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What should Focus be worried about yet to prove Google +.....Focus is unique in many ways and I bet that Google+ is going to add some more people to it.

"Don't Worry Be Happy"

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tanjela vaden
2011 summer Intern for D&B , D&B
Posted on July 21, 2011
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well, yes because Google plus is trying to expand the website. Already Google is the most popular search website, focus isn't that popular so yea, everyone's first thought would be to search Google plus. So yes, focus should most definitely be worried

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