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What are 5 fundamental features every Business Intelligence solution should include?

What are examples of each?

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Barbara Lewis
Director, Birst
Posted on Jan. 13, 2011

This question can be answered in multiple ways, such as - in terms of technological features, or in terms of capabilities.

In terms of features, BI is considered complete when you have all of the fundamental components:

1. ETL engine (Extract, Transform and Load) - this moves data into the solution, and also can apply rules to cleanse or prepare data for analysis.
2. Data warehouse - having information in a data warehouse improves data governance and also the range and depth of analysis that you can do on the information
3. Analysis engine - this is typically what you buy from a traditional BI provider
4. Reporting/visualization engine - after the data has been analyzed, it needs to be put into a form that is easy to consume.
5. Distribution capability - this is how those beautiful reports get to the end users. Are they put in PDFs and emailed? Shared on-demand dashboards? Put into Excel files on Sharepoint?

In traditional, on-premise BI, each of those components is provided by a different vendor, and the customer is responsible for stitching them all together into their "BI solution." Some more modern vendors offer all of the components fully integrated, so that you don't have the pain and expense of putting the parts together yourself and then maintaining it over time.

The other way of looking at this is capabilities, which is how Gantantar replied. When you think about *how* you want people to use insight, or what you want them to achieve with it, you probably want some of the following:

1. Ease of use - this allows more people to either consume or explore information. The more facts that people have, the better decisions that they will make.
2. High availability and scalability - the solution is working the vast majority of the time, and can grow to accommodate as many users or information as you need it to
3. Ability to easily explore data -- Canned reports are easy, but they often are the *start* of a data conversation. So sales are dropping in the Midwest. Why? Now you have a bunch of hypotheses that you want to investigate. The solution should be able to accommodate that exploration and question asking. This is also known as ad hoc analysis.
4. Ability to integrate multiple data sources - the questions that you have probably span data collected or managed by sales, finance, operations, marketing, etc. Your solution better be able to pull that information together.
5. Ability to quickly and easily extend or update the solution - so last year you had 10 KPIs to manage. This year you have 20, and you also want new dashboards for the sales, HR, and finance departments. You want to make sure that your solution can do this quickly, so that you're not waiting months and spending significantly more dollars to get the information you need now.

Hope that helps. In the interest of full disclosure, I work for Birst, a SaaS business intelligence company (www.birst.com).

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Gantantar Naveen
Solution Architect, Cisco Systems (consultant)
Posted on Jan. 11, 2011
  • Recommended by:

Hi Becky,

I am able to thing the following..

1) Ease of use ( The user interface should be easy)
2) Better performance ( The reports should not take more than 5 minutes)
3) Adhoc capabilities ( Users should be able to create their own reports with ease)
4) Integration with Offline data ( e.g there is additional data in Excel may be a marketing flag which is not in the data warehouse… users should be able to add that to the report)
5) Data available via multiple methods ( e.g pregenerated, mobile, email)

will like to know more from other contributors

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Kirsty Lee
We Are Cloud
Posted on Jan. 12, 2011
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1. SaaS on demand capability and therefore connections to in house (Excel, RDBMS..) and cloud (google spreadsheet, google analytics) data sources, and the ability to mix and match these data. Also flexible pricing structure
2. Adhoc capabilities - being able to create any type of report and not restricted by pre built dashboards
3. Intuitive design - easy to use, easy to manage, no IT expertise required
4. Free trial
5. High level data security (e.g. 128-bit SSL security)

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Mickael Bäckman
Senior Statistician, National Mediation Office
Posted on Jan. 28, 2011
  • Recommended by:

Thank you Barbara for a complete answer. I would just like to add/comment on capability #3. I would even venture that almost as a rule you should expect and count on solutions becoming either obsolete, too restrictive(for any reason) or in need of validation. However I am not entirely sure if the BI solution itself must offer the tools for ad hoc analysis or if it is enough for it to support it (integration with other standard tools of trade)

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