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What are the benefits to building a formal loyalty program versus informally rewarding your advocates?

Asked at: Simplifying Social Business: Assessing Where You Are in the Social Media Continuum

Topics

Customer Service

Public Relations

Simplifying Social Business

Social Business

Lauren Buchsbaum

asked on Dec. 7, 2011

Recommended by:
Craig Rosenberg,
Caty Kobe,
Lauren Buchsbaum,
and 1 other

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