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What are the best web conferencing products for SMBs?
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6 Answers
I used Go to Meeting for small groups and training. Simply to use and is great for the budget. The Webinar version is still economical and has alot of tools for performance reporting and monitoring. Both were used for sales recruitment, training, meetings and customer interaction.
By a long shot Microsoft makes the easiest to use Web Conferencing software. Live Meeting is simple, powerful and inexpensive.
I use GoToMeeting as well for groups and training. Agree with Jason - Simple to use and inexpensive.
For one-on-one video conferencing, I use a Counterpath soft phone (Bria) and our VoIP service (OnSIP)
Yuuguu is fantastic, very simple and easy to use. I personally much prefer it to both Gotomeeting and Webex. Have a look and let me know what you think http://www.yuuguu.com/home
The three best known offerings are Cisco’s WebEx, Citrix’s GotoMeeting, and Microsoft’s Livemeeting. These services are available directly from the vendors as well as from a variety of resellers. They were originally designed for large enterprises and may and may not meet the needs of an SMB.
Outside of those three, the web conferencing market has a bit of a Wild West feel. There is a wide – and ever growing – number of companies who have developed these services. The market for web conferencing has been growing at a brisk rage and the barriers to entry are quite low. Wainhouse Research sees it as a multi-billion opportunity with an annual growth rate of more than 20%. Their vendor’s services offer various features (audio, video, document sharing) and pricing models (fixed monthly, pay as you go, free). To make the right decision, a company first has to decide what it needs and then match its requirements to the different services.
There was a Focus Brief published about the subject a while ago.
http://www.focus.com/research/buyers-guide-web-conferencing/
When looking at web conferencing products, it makes sense to take a product that can scale as your business grows.
First of all, identify the business critical features that you require from web conferencing (be it security, high-quality audio integration, desktop sharing etc etc).
From here, narrow down the providers that can offer this at a great price - decide whether you want to pay-as-you-go or if you'd prefer to manage your spend more effectively and pay a fixed monthly fee.
You can try out the 3 main players in Web Conferencing, free for 30 days - http://www.intercallemea.com/freewebtrial/ to see what you prefer before you commit to a decision.
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