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What are the warning signs for an ERP project going out of control?
I recently wrote a blog on my website about recovering out of control projects. In it I identified some common warning signs for failing projects such as missed project milestones, incomplete project deliverables, continuous requests for change, etc. I'm keen to hear from this community what they believe common warning signs to be.
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5 Answers
As you said: missed deadlines, deliverables no happening, ongoing scope changes (without adjustment to other project constraints).
Also some other ones: costs going beyond budget, number of hours/staff needed to get work done way beyond estimate, clients losing commitment because they can't see the point any more, executive sponsors drop out because project not good for their image
Thanks for taking the time to answer Simon. Particularly liked your last suggestion!
Everything I see here are the symptoms, which are necessary to make the "diagnosis" so the real issue is what CAUSES these projects to go out of control?
The number 1 cause I have seen over the years of doing SAP projects is less than optimal planning, coordination, deliverables definition, lack of templates or understanding, etc. A lot of the problems I have encountered over the years relate to less than optimal project management. A lot of the really well done projects related to good project management, clearly defined goals, requirements, plans, templates, understanding of transition points, etc.
Unfortunately good project management seems to be more the exception rather than the rule.
Too easy....the team convenes for an ERP project...first indicator that the project is out of control.
Steve, please stop. It is getting to the point where most people will soon ignore you, if they haven't already.
From my perspective, there needs to be an agreed upon schedule for tasks/deliverables with one person from the company or the ERP vendor (if they are doing the implementation) or the 3rd party consultant/reseller held accountable as appropriate for the particular task. As soon as the first milestone is missed, then the schedule needs to be reassessed to see if there will be a snowball effect to the rest of the schedule, and if so, what can be done to "get back on track".
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