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What is the best CRM for a small private college?
We are a small private non profit College looking for an affordable CRM to help with recruiting and development.
Best Answer
John,
Is it CRM or HR software that you want? CRM focuses on tracking interactions with contacts and marketing to them. HR software has functions related to resume management and search, categorization of resumes based keywords or role, benefits management, etc.
Kind regards,
Susan Penny Brown
http://www.InterimTechExec.com
Hello John,
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As Susan says, it really depends upon what functionality you need from the system. Sites such as http://www.crmusersguide.com that allow you to select specific features and return a list of vendors that meet (or come closest to meeting) all the required functionality. Be sure to possible vendors for a demo and references before you purchase.
I'd not make a definitive decision without talking to the Salesforce.com Foundation, which makes Salesforce.com services available at little to no cost to non-profits, educational institutions and other organizations. You can learn more and apply for a donated license at http://www.salesforce.com/company/foundation -- and see if other vendors have foundations and/or educational discounts as well!
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Related Activity
Hi John,
There are a few CRMs available for the higher education industry. Intelliworks, Talisma, and Hobsons are a few of the popular "industry-specific" systems, while Microsoft and Oracle also have CRM products that focus on the education industry.
Requirements gathering is your next step. You need to figure out exactly what you need the system to do, who needs to use it, and what back end applications it needs to integrate with. After that, start engaging with vendors and furthering your search. I've always recommended that people demo at least 3 different solutions before making a final decision.
Focus has a lot of research related to CRM purchasing. You might find the Buyer's Guide useful (http://www.focus.com/research/buyers-guides/crm/buyers-guide-hosted-crm/). I'd recommend our Comparison Guide as well, but note that it only covers the mainstream CRM systems (Microsoft, Oracle, Salesforce, etc.) and not the education industry-specific systems. Comparison Guide: http://www.focus.com/research/comparison-guides/crm/comparison-guide-hosted-o...
If you have any further questions, please feel free to reach out to the Focus community. Best of luck!