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What constitutes as insubordination?

how is insubordination defined ? How should insubourdination be handeled? Is it ever appropriate for an employee to be insubourdinate? How does an employee know if they are being insubourdinate? Do we have to tell them , if you dont do this, you are being insubordinate? How strict should insuboudination consquences be? 1rst offense?

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Joni Johnston
President/CEO and clinical/forensic psychologist, WorkRelationships
Posted on May 12, 2010

Insubordination is either a) unwillingness to carry out a direct order from a manager or supervisor (this can mean either a verbal refusal or an unnecessary and/or deliberate delay in complying) and/or b) disrespectful behavior toward a manager or supervisor. Examples of disrespectful behavior would be cursing at a supervisor, flipping him/her off, screaming, or physically intimidating him or her. Insubordination is a deliberate act so, in theory, the employee always knows s/he is being subordinate.

No there is never a "reason" to be insubordinate. However, it is not insubordination to refuse to comply with an illegal, unethical or unsafe directive.

In terms of what consequences, this is often determined by the context of the situation (for example, if cursing was a common form of "shop talk," you might not punish an employee as severely if he cursed at you), the employee's history (is this a pattern?) and what the actual act of insubordination is. Most companies have policies that give the supervisor a lot of leeway to discipline as s/he sees fit, up to and including termination.