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What's the difference between Survey Software vs. Enterprise Feedback Management?
I understand survey software is more limited in scope, but what specifically do you see as the main differences (pros and cons) between the two? What does a company gain by spending the extra money? What core functionality does an EFM solution offer that (most) survey softwares do not? Who do you see as the 'industry leaders' in these spaces? Any feedback is helpful!
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