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When using the term "analytics," must the analysis be automated?
I recently asked a question about the "thin line between business intelligence and business analytics." It sparked a great discussion but it didn't provide me the insight I was actually seeking - so this is my second try. 'Analytics' is the hot term right now and everyone is jumping on the analytics bandwagon. When somebody says they have an "analytics application" should I assume, or insist, that the application automates the analysis of the business information I provide? Or, can somebody put the analytics-sticker on application that compiles, aggregates, sorts, packages, and disseminates information that is THEN analyzed by the recipients?
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1 Answer
Steven, Analytics can be defned as the science of analysis. Analysis is the process of breaking a complex topic or substance into smaller parts to gain a better understanding of it.
In the case of business, the analytic process is simply logical thinking. It requires specific business acumen to know what questions need to be answered to find the root cause of issues and opportunities in order to make decisions that drive profitable growth.
Analytics software is the tool to manipulate the data in order to answer those questions rapid and effectively to understand what happened, when and where it happened, who was involved, how and why it happened as well as how likely it’s to happen again and what should we do to either provoke or prevent that from happening in the future.
However, at this point the software by itself cannot perform analysis, think or make decisions for us - pretty much like the fork cannot decide what should we have for dinner tonight - at least for now.
Regards, Bill
http://blog.strat-wise.com
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