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Which vendor offers the best computer telephony integration?
Which vendor offers the best computer telephony integration (CTI) out of Cisco, Avaya, and Nortel? I am building a call center and need my phones integrated with the agent’s computers and our CRM.
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All the three companies are best in the market, you can opt for any one of them we have used Avaya and it has not created any problem for me.
When you give the order just check for the pricing and the features. It will be easy to make the decision.
Contact me if I can help you at rinu.mohan@globalbizconsultant.com
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