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Why is ITIL more widely adopted in Europe than in North America?

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Andrew Baker
Director, Service Operations, SWN Communications Inc.
Posted on Nov. 10, 2010
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Jim,

For one thing, ITIL originated out of the UK. :)

Additionally, ITIL seems like a logical way to obtain some of the process discipline that is needed to support various regulation by and between EU member countries.

-ASB: http://xeesm.com/AndrewBaker

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