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What are some real world, granualar case studies of social customer service ROI?
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Well, Natalie and I screwed up. Today's discussion on Social Customer Service ROI was a real client. Guess we didn't make it clear.
The client was a computer peripheral manufacturer.
http://www.slideshare.net/kathyherrmann/focus-social-customer-service-roi
Brutal honesty is the most refreshing of qualities in a presentation,
wouldn't you agree?
Make it your mantra, and I think you'll light up your chosen field like an
arcing flare in the night.
Just my opinion, no more.
Michael Cherney
Soviet Signal Intelligence Group
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