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Why are people more interested in cloud computing?

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Dennis Morgan
CEO/Consultant, DK Morgan Group
Posted on Nov. 25, 2011

You have to be careful about saying cheap. It may be more cost effective but you have to do your homewor. My thought about cloud is manageability especially for startups and small businesses that usually cannot afford an IT staff. Let the cloud manage it for you.

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Jagadeesh Royal
Jagadeesh Royal Replied on Nov. 25, 2011

will you explain me in detail

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Robert Keahey
IT, Business and Social Strategist/Commentator, SummaLogic LLC
Posted on Nov. 25, 2011

I think we are reaching a point where people are starting to feel comfortable with the notion of cloud computing. Especially in the context of relinquishing control of certain aspects of their IT service delivery model. This is following much the same pattern we have seen with other IT innovations like outsourcing and virtualization. There are trailblazers and then there are followers - and the followers are now becoming more comfortable venturing into the new territory.

From a technical perspective, the landscape is still pretty crowded (cluttered), but most people have a sufficient understanding of how technology can be applied to different types of business and IT problems/requirements. We are slowly gaining confidence in the areas of data integrity and security, which have been fairly significant barriers to date. As methods, processes and tools continue to develop in these areas I believe we will see continued interest and less resistance to moving more key business applications and functions to the cloud.

From a business operations perspective, the cloud does hold economic advantage in some areas, but as Dennis pointed out, you need to be careful in assuming that it will always be cheaper - especially on a "per unit" basis. You need to approach it from a business enablement or improvement perspective and determine if it can improve your overall cost of service delivery. But, it's not always just about cost. Many cloud capabilities are changing the way we work (e.g., mobile or distributed data) and can provide other business value such speed to market or first mover advantage.

So, not sure there is one clean/crisp answer to this question. Interest will be in the eye of the beholder. But overall I think we are just reaching the next stage in the latest IT services life cycle, and the cloud is starting to mature into a solution for the masses.

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calvin crane
Front End Media Consultant, www.landed.at ltd
Posted on Nov. 30, 2011

I was thinking about this today as I see a good service that offers me CRM on their servers.
Cloud Computing is going to suffer from the terminology. Many companies are already using it without real knowledge when they create a youtube channel for their business they are moving digital assets and somewhat control outside of their own digital server environment. Cloud Computing is hard to grasp as the internet already seems like a cloud - my website comes from the ether ! This is not the Cloud ! Some reasons why I think businesses would make use of the Cloud

Share risk
Share marketing (cross marketing)
Share labour - building business structure is costly let the experts take that problem away for me and turn it into a solution albeit one that I start to loose control of (customer data ! - my dilema)

Note: Not to be confused with cloud hosting !

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a) it is cheap
b) you have more storage space, than you would've had on a hard drive for instance
c) could-based applications can be accessed from anywhere
d) automatic and free updates

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Stephney McMohan
IT Analyst, Real Time Data Services
Posted on Nov. 26, 2011
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Cloud Computing is not a new thing but still it is a boon for Medium, Small and Micro level enterprises (MSMEs) as more and more companies are finding it affordable. Cloud computing is portable, affordable, flexible, feasible and is having a good service quality. Besides the lack of awareness on Cloud Computing, security is the other concern of prospective users which is affecting the pace of growth in Cloud Computing solution and application software demands. The security & privacy concerns of the prospective users' need to be addressed. You can check this interesting article about cloud computing:
http://www.cloudcomputingpoint.com/what-is-cloud-computing-3/

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Dennis Morgan
CEO/Consultant, DK Morgan Group
Posted on Nov. 26, 2011

Reread my comments. Cloud computing is not necessarily cheaper. You always have to cost analyze and purchase when you are any sized business. I disagree about the Cloud notation being sexy. It is a genuine paradigm shift.

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Wayne Spivak
Wayne Spivak Replied on Nov. 26, 2011

Dan, again I have to disagree with your comment of a paradigm shift.

Websters defines paradigm as:

"1: example, pattern; especially : an outstandingly clear or typical example or archetype
2: an example of a conjugation or declension showing a word in all its inflectional forms
3: a philosophical and theoretical framework of a scientific school or discipline within which theories, laws, and generalizations and the experiments performed in support of them are formulated; broadly : a philosophical or theoretical framework of any kind"

I see the Cloud as a continuation of a framework, with new and/or advanced technologies being used. It is like the hybrid car. it's still a car, it goes from point A to point B and follows all the motor vehicle laws as it goes about being a car; but its engine/power source has changed.

The "Cloud" is just a marketing tool to enable this generation of technologists to sell their (new technological) wares. It may be better, it may be cheaper, then again it may not, but it is definitely not a paradigm shift or bringing anyone to the next level as a must have.

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Wayne Spivak
President, SBA * Consulting LTD
Posted on Nov. 27, 2011
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Dennis, my apologies for the name error.

I think you lost the discussion when you insulted me. You also showed bad manners, true unprofessionalism and just plain old bad taste.

Sad you are unable to expound on those 20 years of experience except to insult and to repeat yourself.

Since I've been in the Information Technology business for 30 years, have written for many years for such magazines as VAR Business, Network World, and Law Technology Product News among others, I'd say I'm just a little more than a blogger.

While you may be correct at the end of the day, and I may be wrong, you are so wrong in your inability to discuss and join related words together in a rationale and supportive, cogent manner.

I'm glad you are not my Consultant; oh before I forget, Consultants advise, they don't tell, and you advise with persuasive arguments, not insults. Oh, I'm sorry, I repeated myself...

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Dennis Morgan
Dennis Morgan Replied on Nov. 27, 2011

I stand by my comments. I do not apologize for the truth.

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Bill Bruns
Tech Consultant: Networks, Software, Systems, Various: PrimoWebDesign, KAXT TV, IBS Solutions ...
Posted on Nov. 27, 2011
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Cloud computing may help a new business - or not, it is a case by case decision. Some businesses cannot stand the restrictions of cloud computing, but many can. I think this is the same as what Dennis said. Here are some benefits and downsides:

1. Benefit: speed of implementation:
1.1 no need to spend time acquiring space, electric capacity, cooling, etc. (Similar to colocation)
1.2 No need to spend time setting up machines
1.3 Because of economies of scale you have access to more operating system expertise than you would pay for in a single business, and you do not need to pay that expertise for as many hours NOTE: to be prudent you still need local expertise to choose the correct cloud solution!

2. Downside: limited customization - you are restricted to the solutions that are economical for the cloud provider. For example, if you require machines with certain video cards in them you may not be able to find that in the cloud.

3. Benefit: save significantly (but not totally) on continued administration: beyond the initial setup of systems there are many important system administration tasks that the cloud does for you:
3.1 continued upgrades in an intelligent manner (not just installing the latest updates because they are there). Here again you benefit from the economiy of scale that the cloud provider has: they can addord the staff and the time to research and try out the various upgrades. On the other hand you have the down side of not being able to pick some particular upgrade that fits just your situation.
3.2 Monitoring and reporting on system health and usage. If done locally, that is entirely additional work on top of just installing systems. It requires installing additional software for monitoring, or creating and maintaining an ad-hoc solution.

4. Downside: probably slower adoption of latest and greatest versions. For example if you want the most recent Linux version, that may not be available since it would expose the cloud provider to greater perceived risk. The provider will want to vet the new version and also see what other users find in it.

5. Benefit: Quick and easy scaling - up or down. This is where cloud computing shines. When you need more capacity you pay a marginal cost for it, and it is there immediately. No need to acquire and set up more machines or disks or whatever. When you no longer need the extra, drop it. I don't see a downside to this.

6. Financially you are trading off operating expense versus capital expense (make versus buy). This is helpful to many businesses - but it is another place where each business must condier for itself, as Dennis said.

7. Benefit: access to more powerful hardware. Again this is due to the economy of scale enjoyed by the clod provider. It is also part of the make versus buy decision that every company decides for itself.

8. Benefit: Security. The cloud provider will set up the basic systems in a secure manner, not leaving obvious holes. Beyond that you and your local systems administrator (yes, you still need that) will need to be careful not to open holes, such as by choosing poor passwords. Physical security is better since you do not need to worry about someone breaking into your office to steal your server.

9. Downside: security: you are limited in your customization related to security. For example, if you want to restrict acccess for root logins, you may or may not be able to do that, based on the restrictions of the provider. Also, you are required to trust the provider. Again, a tradeoff: trusting the provider's staff in addition to your own, versus physical security and systems expertise.

Clearly there are many opportunities for tradeoffs. To repeat what Dennis said, "you have to do your homework".

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Wayne Spivak
Wayne Spivak Replied on Nov. 27, 2011

Bill -

A very cogent answer, and there are many trade-offs.

For what it's worth, I really don't see the benefit of speed of implementation as being a real ROI factor. You still need an internal network, there are programs that aren't on/in the Cloud. Yes, I agree, if you don't need to set up the server/client portions you will save some time, how much time is the big question.

I agree with no 2, but I'm not a big fan of customization - it's a cost you keep on paying for, with every upgrade of the software.

No. 3 & 4, I'll abstain, it can go either way.

No 5., I'll agree and no 6 & 7 is all dependent of so many variables that it may or may not be a benefit (case by case).

No. 8 & 9 can also be done by the local IT people, so again, I abstain as to whether it truly is a real benefit.

I fully agree with this paragraph:

"Clearly there are many opportunities for tradeoffs. To repeat what Dennis said, "you have to do your homework"."

Can't stress it enough!

Thank you Bill.

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Bill Bruns
Bill Bruns Replied on Nov. 28, 2011

Thanks for your thoughtful response, Wayne.

The differences in our opinions may be due to the same issues that cause businesses to make different tradeoffs. For edxample he most recent startup I worked with used machines housed either in our offices or in a colo. The colo was used for the same reasons that many would choose the Cloud, namely a managed physical environment with guarantees for cooling, electricity, internet connection and physical security, That colo held the production machines that ran our public website, while we had development machines inhouse, since it was critical to have the public website not go down. Still we had to install and maintain the OS on our stack of servers, and physically rack and wire them ourselves. That was actually quite a pain due to the constraints of the cabinet. We also had buy and install our own data storage. In the end we had about 10 TB - a lot to cobble together for a shoestring company, but no sweat at all for the cloud. And of course there was the need to have space for backups. In our case the software development team doubled as the systems admins for all this. Both the developers and the management would have preferred to have the developers not be distracted by sys admin duties. Also as a small startup there were critical financial decisions about capital that caused relatively expensive leases of equipment that the cloud would have made unnecessary. But at the time the cloud was not mature enough - this goes to the comments that Robert Keahy made.

My experience leads me to a positive view of some aspects of the cloud that will not be important to other situations, and to see other aspects as problems, that may not be seen that way by others. In the end, it seems that several of us agree that the decisions are unique to each situation.

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Wayne Spivak
Wayne Spivak Replied on Nov. 28, 2011

Bill -

That is quite a unique start-up, and as your last sentence states, each situation is unique and one answer doesn't fit all. In IT there are very few absolutes, which is why there are different OS's, different vendors and different solutions.

The "Cloud" or SaaS are just a single examples of a realm of possibilities. Not participating (fully (whatever that can mean) or totally) in one does not mean you will not or can not succeed, it means, as you stated, a business decision.

This is a great discussion, and what Focus is about.

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Bill Bruns
Bill Bruns Replied on Nov. 28, 2011

Yes, Wayne, I'm enjoying the discussion, too. It focused my thoughts about the cloud. However, I am going off-topic now, away from the "cloud" discussion because I am really curious about what you mean about that being a unique startup. I expect that most "garage" startups are similar to this, where everyone is doing multiple jobs (eg, developers doing system admin) and there are difficult financial tradeoffs due to very tight capital availability. So, I am eager to hear what is unique about it, I hope you don't mind my asking. Of course, if you are not comfortable with going off topic, I understand.

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Wayne Spivak
Wayne Spivak Replied on Nov. 28, 2011

Please contact me via LinkedIn (I don't see a way thru Focus)

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Damir Lukic
Owner, Virtual People Ltd.
Posted on Nov. 29, 2011
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From my experience working with different cloud platforms (iLand, Terremark, Softlayer, Amazon EC2) I like the idea of not having to worry about underlying hardware anymore. Disk drive failures, server outages are not my concern anymore.

So, some pros would be:
- 'layer' between hardware prone to errors and service I need (virtual servers, applications)
- ease of management (especially VMware vCloud Director based clouds)
- flexibility in CPU/RAM/HDD provisioning
- easy deployment of hundreds of VM's at once
- API's
- very low rate of cloud provider outages
- accessible from everywhere

Cons would be:
- very dependant on cloud provider support teams (some are really lousy - from my exp)
- some cloud providers have problems with advanced management features
- migration strategies don't exist (seems that most cloud providers are oriented towards test/dev environments, and not so much on enterprise business)
- some cloud providers tend to charge absolutely everything (Terremark goes so deep that it charges protocol used - like TCP, FTP, etc)

After all, what I see as the real benefit is low administration and management costs, no need to upgrade hardware (EVER AGAIN) and also, pay-as-you-go usage type that suits test/dev teams. And from financial side, there is no CapEx, it's all OpEx, which gives you better flexibility in budgeting phase.

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Dennis Morgan
CEO/Consultant, DK Morgan Group
Posted on Nov. 30, 2011
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Excellent comments by Calvin. He gets it big time. Every new shift in techology is given a label whether you like it or not. Cloud nomenclature is here to stay. Like it or not. Sexy or not sexy.

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Glen Marshall
Principal, Grok-A-Lot, LLC
Posted on Nov. 30, 2011
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"The Cloud" is NOT a new concept.

Starting in the late 1960s, a remote computing -- "time sharing" -- was a means to access the power of large computers without having to own one. While the network speeds were very slow by today's standards, it was useful for those who did not need full-time access to a mainframe. There were some commercial implementations, e.g., healthcare financial and clinical applications. Those shared-services applications are still running today, albeit transformed/evolved to "the cloud" and with significantly higher network bandwidth and improved economics. But the underlying principals are mostly unchanged, albeit with evolved tooling. The security challenges are also, generically, the same.

Between the early implementations and today there were two primary technical revolutions that masked the continued use of shared services. The first one was the minicomputer, that challenged some of the positive economics of shared computing. The second one was personal computing, further challenging the economics but enabling new modes of peer-to-peer and client-server architectures. However, the economics still favor a shared approached when the total cost of computer ownership is considered.

"The Cloud" is a commercial realization and packaging of those economics. Why are more people interested? It's simply a new and more technically-savvy generation coming to appreciate an old and still very viable idea.

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John Harrington
MaaS360 by Fiberlink
Posted on Nov. 30, 2011
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No, the cloud is nothing new. It's been around long enough for 70% of companies to find a good use for it in their daily processes. See 7 ways they're using the cloud today: http://bit.ly/tTfGgO

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Dennis Morgan
CEO/Consultant, DK Morgan Group
Posted on Nov. 30, 2011
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My last comment on this topic.

Consumers are already interested in Cloud Computing for backup. Look at Apple's iCloud.

SMB's especially startups do not want expensive IT staff. They would rather let someone else manage and backup their stuff.

Large Companies are going to the Cloud at the see fit. They will continue to watch the Cloud segment and jump on as they see fit.

It is a Cloud World. Like it or not.

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Andrew Baker
Director, Service Operations, SWN Communications Inc.
Posted on Nov. 30, 2011
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Cloud computing offers flexibility on a number of different levels. Pricing, staffing, implementation, etc.

More people see the cloud as a way to get access to technologies that they didn't necessarily have access to previously, or at a good price point. As Dennis said, the cloud isn't always cheap, but it is often cheaper (for smaller organizations) than building out all the infrastructure for oneself.

-ASB: http://XeeMe.com/AndrewBaker

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Dennis Morgan
CEO/Consultant, DK Morgan Group
Posted on Nov. 26, 2011

The Cloud is based on previous technologies but it is a true paradigm shift

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Dennis Morgan
CEO/Consultant, DK Morgan Group
Posted on Nov. 26, 2011

Sometimes your cannot see what is in front of you. That is sticking your head in the sand and protecting the status quo. You do not understand the big picture. I do.

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Dennis Morgan
CEO/Consultant, DK Morgan Group
Posted on Nov. 26, 2011

It does not matter what you call it. It is a true paradigm shift. I do not care what a dictionary says. You are not learned. Just a blogger that is ignorant. Period. My name is not Dan it Dennis. Please read before you comment.

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Dennis Morgan
CEO/Consultant, DK Morgan Group
Posted on Nov. 27, 2011

Apologize to Wayne. Wayne's points are very good. Cloud is sexy but so were MF then Minis then Internet then www and client-server. Every era has some type of hype. The new era is Cloud hype whether you like it or not.

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Dennis Morgan
CEO/Consultant, DK Morgan Group
Posted on Nov. 30, 2011
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I you don't want to hire me as a consultant that is fine with me. Ditto.

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Wayne Spivak
President, SBA * Consulting LTD
Posted on Nov. 26, 2011
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Hype, pure and simple.

We've had "Cloud" computing ever since there were leased lines to mini's/mainframes. Nothing except technology has changed, but the term is "Cloud", its sexy, its a buzzword and people feel that it may (and many times isn't, depending on the size of your company, etc.) cheaper.

Alex gives some reasons why the Cloud may be better in letters b & C, whereas letters a & d are again part of the hype. You already have "free" updates to some extent, or you pay for an annual maintenance agreement for mission critical applications.

Robert gives a more coherent and expanded definition, whereas I just have to disagree with Dennis. The Cloud isn't cheaper since you still need a network, an infra-structure and now if you move to mission-critical in the Cloud, redundant and resilient connections to the Internet.

Redundant is for arguments sake twice as expensive, but resilient, now where talking much more expensive (especially if it's done correctly). Where is that savings?

While the Cloud offers aspects that are great (especially in decentralized and demographically separated business units) Robert hit the nail on the head - You need to ascertain for your specific situation whether the ROI is worth shifting to the Cloud.

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Dennis Morgan
Dennis Morgan Replied on Nov. 26, 2011

If you think Cloud Computing is not then you better go back to school my friend.

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