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Why You Should Video Call Your Customers and How To Do It
Seeing your customers face-to-face is the best method to build relationships, sell your ideas and proposals, and negotiate deals. Unfortunately distance can make in-person meetings expensive, time consuming, and more infrequent than you would like. http://bit.ly/vkDBA
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3 Answers
I totally agree on your statement. I have personally experienced by giving webinars for a Country or region using Presentation, Chat, Voice over internet and video.
The way I see it, the more productised your product may be, the higher the chance to warm up a lead/opportunity since you will be able to provide valuable and factual information to a potential customer. Also when a valuable reference is available and may be shared.
If you speak spanish here another place to share http://twitter.com/willy_simbeck
Agreed as well. There is nothing better than being able to see the reaction to every word and be able to watch for those visual cues to adjust your delivery. Clearly not as good as being there, but pretty close. The challenge is getting the other party to be on a video call as well. A lot of companies are still way behind from a technology standpoint so very few office workers have a PC-cam and their skype or AIM account set up for video. I've also talked to many home-based workers who do have everything set up for video but are not quite ready to be seen not looking their best in the morning...or cringe at the idea of the dog jumping into camera view! I think in time, more people will come around ..
Agreed, but in these times when it can be very costly to travel, video calls can be a great alternative. With new technology, the videos can be very sharp with clear images and sound. It's almost as if you are right there talking face to face!
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