Research

Connect with the world's leading business experts.

Get instant access to their expertise via world–class Q&A, Research, and Events.

Browse and discover easily consumable research – sourced from the Focus Expert Network. Make better business decisions today.

Anna Turner and 19 other people commented on an FYI

1 hour 24 minutes ago

Top 10 Most Famous Hackers of All Time

The journalists who wrote that article got a part right ... but not everything.
The right part: hackers aren't only present in computer security :).
There are hackers in biology, chemistry, physics, electronics, computers, etc.
It's more of a mindset than anything else.
There are ... more

Roman Empiric and 10 other people commented on an FYI

16 hours 17 minutes ago

101 Ways to Monetize Your Blog Without Irritating Your Readers

I've found another way to promote my blog. It's a new traffic exchange service (http://liqad.com/?partner=138) and it sends back to my site much more readers than I send to liqad. I mean it's absolutely free - my stats are going up. Admin says it should ... more

prakash babu and 14 other people commented on an FYI

yesterday

The Facebook Marketing Toolbox: 100 Tools and Tips to Tap the Facebook Customer Base

Thanks for posting this facebook tools list..its very helpful for me.thank you
http://inetwebdesigncompany.com/

Marketing

DS SIE commented on this post

Feb. 9, 2012

The Groupon loyalty initiative: Discounting customer relationships?

Here is a good blog about customer loyalty programs and features another rather unique web-based program: http://customerloyaltyprograms101.blogspot.com/ more

Marketing

Customer Loyalty Program

Customer Relationship

Discounts

3 more topics

agus hendra commented on an FYI

Feb. 9, 2012

12 Characteristics of Successful Internet Entrepreneurs

It's amazing! First, these ideas turned into services - not just websites - that the whole world have come to love and accept as part of everyday life both offline and online... and then, they further turned into mass of wealth for the brains that ... more

John Ploetz and 1 other person commented on this post

Feb. 8, 2012

The Focus Technology Marketers' Handbook, 2012 Edition

Handbook looks great. Thank you for putting it together.

Information Technology

Marketing

Technology

Technology Marketing

Cale Helmer commented on this post

Feb. 8, 2012

Employee Engagement Equals Higher Retention and Performance

Hello Beth and thanks for the great post!
One aspect that I find is often lacking in any type of Employee Engagement survey is a fair and balanced way to measure results. As you mention, often times the questions being asked are poorly designed or ... more

Employee Engagement

Employee Surveys

Management

Cale Helmer and 1 other person commented on an FYI

Feb. 7, 2012

This Is Why Your Boss Hates You

Perhaps the real question is whether your Boss hates you or you just have a low self-esteem issue and perceive his drive to make you improve as "hate"?
I've seen a lot of grade-A slackers automatically fall back on the "my boss hates me" mentality ... more

promise desmond and 23 other people commented on an FYI

Feb. 6, 2012

The Manager's Cheat Sheet: 101 Common-Sense Rules for Leaders

Interesting,
How is everything with you, I picked interest on you after going through your short profile. I really want to have a good friendship with you. Beside i have something very vital to disclose to you, but I found it difficult to express myself ... more

Cale Helmer and 1 other person commented on this post

Feb. 3, 2012

The Fallacy of the Customer Satisfaction Survey

I still think that Customer Satisfaction Surveys have merit; provided that as a company, you actually have a requirement to drive change within your business and therefore you’ve issued a survey out to gauge performance. While I will readily admit that there are so many ... more

Customer Experience Management

Customer Satisfaction

Survey

Polly Curtin and 1 other person commented on a brief

Feb. 2, 2012

Virtual Queuing – the End of Music on Hold?

The other option for Virtual Hold, or "Callbacks" is software only , on-site solutions such as Q4U from CT Solutions (http://www.ct-solutions.com/q4u.html) We implemented this with our Avaya Aura Contact Centre and it integrates perfectly.
One crucial part of the callbacks puzzle is to make sure ... more

Information Technology

Call Center Tools

Cloud Based Applications

Contact Center Solutions

3 more topics

Mike Blu and 6 other people commented on an FYI

Feb. 1, 2012

12 Free Web 2.0 Startups That Help Manage Small Businesses

I agree.. good invoicing tool will help. Here's a coupon to 90 days Ultimate version: http://fetchflow.com/coupon.aspx

Small Business

Mike Blu and 1 other person commented on this post

Feb. 1, 2012

7 Best Invoicing Practices That Helps You To Get Paid On Time

I agree with Manish.. good invoicing tool will help. Here's a coupon to 90 days Ultimate version: http://fetchflow.com/coupon.aspx more

Mike Blu and 2 other people commented on a brief

Feb. 1, 2012

Check Your Invoices Carefully

I agree with Manish.. good invoicing tool will help. Here's a coupon to 90 days Ultimate version: http://fetchflow.com/coupon.aspx more

Finance

Information Technology

Small Business

Billing Errors

1 more topic

Jack Winston and 2 other people commented on a brief

Jan. 26, 2012

Small Business CRM: 5 Considerations

This is really great article regarding CRM, please consider http://www.kpi.com as an alternative

Nik Kellingley and 18 other people commented on an FYI

Jan. 24, 2012

30 Interview Questions You Can't Ask and 30 Sneaky, Legal Alternatives to Get the Same Info

Given that interview process seem to have no significant bearing on good/bad hiring decisions - apart from weeding out the obviously unsuited/unmatched. I often wonder why HR practitioners put themselves through such ridiculous hoops.
"Do you use illegal drugs?"??? - Really? Because a drug user ... more

Human Resources

Unified infotech and 5 other people commented on an FYI

Jan. 23, 2012

Open Source Open World

Magento Website design is a key offering of open source revolution. It enables eStore owners to customize their applications in cost-effective packages. (for more info, please visit: http://hirewebprogrammer.com/hire-magento-developer more

Adam Smith and 43 other people commented on an FYI

Jan. 21, 2012

50 Social Sites That Every Business Needs a Presence on

Great article. i get alot of traffic from digg, squidoo and hubpages.
www.supplementsreviewsonline.com

Human Resources

Marketing

Events

Social Media and Content Marketing For Business Q&A Feb 14 @ 11 am PT
The Rise of Pinterest in B2B Feb 15 @ 11 am PT
ERP – Priming Your Business to Deliver Value From Strategy to Operations Feb 15 @ 1 pm PT
How Not to Coach Your Salespeople Feb 16 @ 1 pm PT
BI's Intersection with Social Media Feb 22 @ 2 pm PT

Top Contributors

more less

Andrew Baker

Director, Service Operations... Follow Following Unfollow

Chris Selland

Chief Marketing Officer Follow Following Unfollow

Robert Keahey

IT, Business and Social Stra... Follow Following Unfollow

Matt Heinz

President Follow Following Unfollow

Carlos Hidalgo

CEO Follow Following Unfollow

Dave Brock

President and CEO Follow Following Unfollow

Michael Krigsman

CEO Follow Following Unfollow

Jessica Groopman

Researcher Follow Following Unfollow

Connect with the world's leading business experts.

Get instant access to their expertise via world–class Q&A, Research, and Events.

Research

Recent Activity

Events

Top Contributors

Related Topics

Search for...

Connect with the world's leading business experts.

Get instant access to their expertise via world–class Q&A, Research, and Events.

Research

Recent Activity

Events

Top Contributors

Related Topics

Log In

Not a member yet? Join Now

Join Now

Already a member? Login

Focus is free.

Focus is simple.

As Featured In