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Highlights

Customers have long complained about sales people being too pushy. Yet with the emergence of things like the Challenger Sale and Provocative Selling, the concept of sales people being pushy comes to the forefront again.  How can sales people be pushy, without alienating customers? How does increased assertiveness on the part of sales people align with many of the social business, marketing, and nurturing strategies which may be more pull oriented. Is there a conflict between these push and pull orientations? Some of the questions we addressed are:

-What’s wrong with the current state of sales “pushiness?”
-How do we push appropriately?  How do we earn the right to push?
-With so much in social business about nurturing and developing the customer, where does pull fit? Is it push, is it pull, do we need to drive both?
-What wrong with a pull driven strategy?
 

Speakers

Dave  Brock
details
@Focus tweeted
I really did not enjoy this webinar. Dave Block’s views on Push-Pull, “Pushy and not Pushy” are out of step with current Sales reality. He clearly doesn’t ‘get’ The Challenger Sale although he constantly referred to it. His $5M war story simply confused, not clarified. His reference to Low Pressure Selling (1947!) was embarrassing. Anthony Iannarino had a somewhat deeper understanding of “The Challenger Sale”. But, he has adapted it to ‘selling his way’. So, we were treated to a Selling My Way with “Value Creation, Big Ideas and Compelling Reasons Clichés”. Both contributors offer “views” not based on Evidence, just ‘sales thoughts’. That’s exactly how we got here! Listening to people’s “views” instead of evidence. And, that’s what makes ‘The Challenger Sale’ book the most valid insight into Selling since SPIN(r) 30 years ago. The real discussion in Sales is lowering Aggression to Assertiveness and increasing Passiveness to Action Based Assertiveness.
Jan. 20, 2012
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