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24 Hour Call Center

Nov. 11, 2010
Clint Wilson
and
3 other people
answered this question
What is the best way to start a 24-hr customer service function?
Bill, all the answers above are great in the sense they tell you some of the framework and I took these experts to heart a few years back when I started our SaaS email support service in Asia 24/7 at CnC Cafe' which now supports ... more
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