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Brian Phelps
Nov. 21, 2011
Brian Phelps and 5 other people answered this question
Should big banks start worrying about losing their customers?
Customer Service
Economy
Finance
Angry Customers
1 more topic
6 Answers • Answer this question
Bob Gately
March 10, 2011
Bob Gately and 4 other people answered this question
It seems so simple, but so many businesses fail: How do you keep your customers happy?
Customer Service
Angry Customers
Customer Care
Customer Needs
3 more topics
5 Answers • Answer this question
Jennifer Morandi
Feb. 7, 2011
Jennifer Morandi and 6 other people answered this question
How bad does customer service have to be before you lodge a complaint?
Customer Service
Angry Customers
Complaint Management
Customer Loyalty
1 more topic
7 Answers • Answer this question
Justin Flitter
Feb. 2, 2011
Justin Flitter and 6 other people answered this question
Customer Service Best Practices: What are your tips for effectively apologizing to a customer?
Customer Service
General Management
Angry Customers
Best Practices
3 more topics
7 Answers • Answer this question
Larry Streeter
Jan. 25, 2011
Larry Streeter and 7 other people answered this question
If you took over a company with a reputation for poor service, what would be your first change?
Customer Service
Sales
Angry Customers
Contact Centers
2 more topics
8 Answers • Answer this question

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