Share what you know with millions of people
Focus is the best place to turn what you know into remarkable content
Follow
Following
Unfollow
Call Center Experiences
Aug. 3, 2011
maz iqbal
and
3 other people
answered this question
How does outsourcing to an international call center effect customer service?
It depends is the honest answer. Some brands have customers that are simply not that picky and accept foreign accents provided the people on the line are courteous and competent. Other brands have customers who simply do not like that one bit and so brands ... more
Dec. 10, 2010
answered this question
Events
- Lead Nurturing 202: The Next Generation May 31 @ 11 am PT
- The Tricks to Paid Media June 6 @ 11 am PT
- Display Advertising for Brand Awareness June 20 @ 11 am PT