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Oct. 17, 2011

Larry Hawes answered this question

What are your tips for using an internal collaboration software to improve company culture?

My recommendation is to focus on three things: 1) help people get work done, 2) make sure that the solution deployed is addressing and enabling clearly articulated business objectives, and 3) lead by example (leaders must actively use the software in a highly visible way). ... more

Human Resources

Information Technology

Operations

Chatter

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Sept. 14, 2011

Eric Cohen asked a question

How can financial professionals take advantage of Salesforce.com's Chatter?

Sept. 7, 2011

Maria Ogneva answered this question

What are the differences between Yammer and Chatter?

Hi Scott, Maria from Yammer here. Our stance with regards to "systems of record" like Salesforce.com is that we want to be able to sit on top of any business system. As long as there are open APIs, anyone can create a connection between a ... more

Information Technology

Sept. 2, 2011

Brielle Nikaido asked a question

Do collaboration tools have the potential to eventually replace email?

Information Technology

Aug. 31, 2011

Randy Smith answered this question

According to Gartner, the social CRM will be a 1 $billion market by years end. Thoughts?

Not even close... IF measured correctly. The question yet to be answered is how to measure it. more

Aug. 31, 2011

Brielle Nikaido asked a question

How does your org use chatter? What new features announced at dreamforce are you most excited about?

Information Technology

Aug. 5, 2011

Rich Blank and 1 other person answered this question

How do enterprise social networking vendors such as Yammer and Chatter price their software?

Can't comment on specifics of anyone vendor. However, you have to first decide whether you want a SAAS or on-premise solution. Most SAAS solutions charge a per user / per month fee which hits your operating budgets. In an on-prem situation (as in the case ... more

Information Technology

Aug. 5, 2011

Brielle Nikaido asked a question

How do you see the collaboration companies maturing? What is the direction of that market?

Information Technology

March 2, 2011

Michael Krigsman and 5 other people answered this question

What are the differences between Salesforce.com's Chatter and SAP's new Sales OnDemand product?

Jon,
I did see and use the SAP product before it was announced. I was impressed by way SAP adopted activity streams within a strong enterprise process context.
Clearly, this is also Salesforce's ultimate goal with Chatter, however, SAP has more experience on the process side. ... more

Feb. 7, 2011

Michael Schmier asked a question

Enterprise 2.0: Will Asana be the tool that revolutionizes company communication & collaboration?

Jan. 23, 2011

Julie Pearson and 1 other person answered this question

What have been the results for Salesforce.com with Chatter? Is this a success?

We're a Salesforce.com Partner so I have seen this both from our own internal useage perspective and also though our client's experiences. The uptake of Chatter has been excellent and people love it. They take to it very easily as it is familiar - a ... more

Jan. 19, 2011

Michael Sampson and 2 other people answered this question

How does SharePoint compare to some of the new collaboration tools like Jive and Chatter?

The Real Story Group have a long report comparing different collaboration and social software tools - see http://www.realstorygroup.com/Reports/Collaboration for more information. I have a copy of the report, and it's very good. If you are making a decision between these tools, I recommend paying the ... more

Information Technology

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