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Communication System
Dec. 7, 2011
Evan Hamilton
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What are the benefits of a universal queue?
One huge benefit: there's one location to see if you're dropping the ball. Give one personal final bill-stops-here ownership, and at the end of the day it's easy for them to see if your company is hitting it's customer service goals. more
Aug. 5, 2011
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Jan. 19, 2011
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Dec. 27, 2010
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