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Communications Infrastructure

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Aug. 5, 2011

Ashley Davies and 5 other people answered this question

What are the best web conferencing products for SMBs?

When looking at web conferencing products, it makes sense to take a product that can scale as your business grows.
First of all, identify the business critical features that you require from web conferencing (be it security, high-quality audio integration, desktop sharing etc etc).
From here, ... more

Information Technology

Communication System

Communications Infrastructure

Conference Calls

2 more topics

March 22, 2011

Michael Fahey answered this question

Unified communications consultants: What should I look for?

The question is, what do you think unified communications is?
Is it having voice mail, sms, multiple e-mails from multiple devices in one central location? Is conferencing part of it, enabling multiple users to enter the conference via, phone, cell phone,chat or video phone?
How will you ... more

Information Technology

Communications Infrastructure

Consultants

Phone Systems

3 more topics

Jan. 19, 2011

Mike Barnes and 3 other people answered this question

What kinds of products are considered 'unified communications?'

Great answers from Pamela and Andrew, I absolutely agree: UC is not a set of products, or even a set of features, but a way of working all communications channels together effectively. Joshua is right too though - at the end, it does come down ... more

Information Technology

Communications Infrastructure

Phone Systems

Telephony

Jan. 7, 2011

Christopher Adams and 2 other people answered this question

Who are the top vendors for a unified communications system?

Top vendors for a UC platform will typically be a premise based provider because the systems are able to integrate in to more aspects of what creates a UC platform. This is integration through instant messaging, smart phone, and email. The goal is to provide ... more

Information Technology

Communications Infrastructure

Phone Systems

Unified Communications

Dec. 27, 2010

Jon Arnold answered this question

What are 'communication enabled business processes?'

CEBP is a term that refers to how communications technologies can become integrated with operations to make internal processes more efficient. This is often used to showcase the value-added potential of Unified Communications. At a basic level, UC helps employees communicate more efficiently with each ... more

Information Technology

Operations

Business Process Management

Communication Enabled Business Processes

5 more topics

Dec. 7, 2010

Beth Cossette answered this question

How should I strategize a change in UC systems?

Great question, Randy. At Qwest, we’ve found that the safest approach to making changes in your UC Environment is to plan a parallel implementation. When possible set up a second system that includes the newer applications and or features so that what is new can ... more

Information Technology

Communications Infrastructure

Communications System

Phone Systems

3 more topics

April 21, 2010

Todd Hodgen and 2 other people answered this question

Phone system upgrades: justifications and impediments?

We see it all the time in peoples personal lives - they want to sell their home, so they go and put fresh paint on it, remodel the kitchen and bath, clean up the landscaping, new carpet, etc. so they have house beautiful. Then they ... more

Information Technology

Communications Infrastructure

Cost Justification

Cost Reduction

1 more topic

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Andy Hamilton

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Jonathon Polak

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