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Contact Center Security
Dec. 12, 2010
Niek Bosch
and
6 other people
answered this question
Should I be calling my own contact center?
In any business I have worked I advice management to follow their complete product/service flow from beginning to end on a regular basis. This gives them inside in what the customer experiences when they are doing business with them and makes it easier to recognize ... more
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William Sovie
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