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Feb. 24, 2011

Chris Selland selected a best answer for

What CRM system does a good job of lead nurturing?

This question was asked during the Focus Webcast: CRM Smackdown: What You Need to Know Before You Buy. more

Marketing

Sales

CRM

Crmsmackdown

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Feb. 10, 2011

Lance McLean and 2 other people answered this question

What CRM integrates with Constant Contact or provides another email marketing tool?

Microsoft Dynamics CRM integrates with Constant Contact. You can find more information about this here, under value added tools : http://www.hostedmscrm.com/ more

Feb. 8, 2011

Adam Blitzer and 2 other people answered this question

Which CRM systems work best with marketing automation systems such as Marketo, Pardot, Eloqua, etc.?

Hi Chris -- they all work to varying degrees as others have said. Since the CRM plays a massive role in your business (even larger than marketing automation typically), I'd start there and then choose your marketing system based on that. more

Feb. 2, 2011

Tim Frey and 1 other person answered this question

We are looking for CRM's that are NOT web-based-can you give us examples?

ACT at ACT.com Some people will say Outlook (yes it has a customizable contact form screen) but if you go the Outlook route you'll be sorry when it crashed and can't recover your data. more

Jan. 31, 2011

Chris Selland selected a best answer for

What CRM systems are best for both sales people and marketing people who want to track campaigns?

What CRM systems are best for both sales people and marketing people who want to track campaigns and ROI? This question was asked during the Focus Webcast: CRM Smackdown: What You Need to Know Before You Buy more

Jan. 28, 2011

Ellen DePasquale and 1 other person answered this question

What CRM system(s) would you recommend for the micro business owner (<5 users)?

I am a Zoho Alliance partner and have found ZohoCRM to be a great solution, especially for small businesses. Having said that...
The key to a good CRM impelementation is how it solves the needs of the business, expecially the users! Get everyone involved early ... more

Jan. 20, 2011

Chris Selland selected a best answer for

Which CRM applications have an integrated comprehensive project management component?

This question was asked during the Focus Webcast: CRM Smackdown: What You Need to Know Before You Buy more

Jan. 15, 2011

David Morisseau and 1 other person answered this question

What CRM system would you recommend to handle customer service as well as sales?

I like that you want to integrate... it saves a ton of time and effort. So many companies try to use separate applications for separate aspects of management and the lack of integration bites them; they spend too much money for applications that don't even ... more

Jan. 15, 2011

David Morisseau answered this question

What CRM system manages internal quoting and pricing?

Basically, the application has to have a quoting, estimate, or invoice module, as well as a product catalog module built in. A variety of systems have this, one of which I know has invoicing, quotes, estimates, as well as product catalogs and subscription catalogs with ... more

Jan. 13, 2011

Bogomil Shopov answered this question

Which CRM application is the best for working over mobile devices such as the Droid?

Personally I prefer Vtiger's mobile version: http://www.vtiger.com/mobile/.
Vtiger is an open source and great CRM application.

Information Technology

Jan. 12, 2011

Chris Selland asked a question

Does Salesforce CRM have third party options for MAC email integration?

Jan. 12, 2011

Chris Selland asked a question

What is your opinion of Prophet CRM for Outlook?

Jan. 12, 2011

Chris Selland asked a question

What is your opinion on the ability of Microsoft Dynamics CRM to do email as well as Sugar?

Jan. 12, 2011

Owen McDonald answered this question

Should a CRM solution have a variety of tiers for functionality?

Hey Chris. We "met" by phone several months ago when I was writing a white paper for The DemandGen Report. There's no question that CRM solutions need additional layers of functionality. SalesForce.com is the prime example. It's a great tool as far as it goes. ... more

Jan. 12, 2011

Chris Adams answered this question

What are the pros/cons of a cloud-based CRM sytem versus premise-based?

Pros: My company information is theoretically more secure on the cloud. I like the fact that if my computer or laptop gets stolen or lost my entire companies contacts & sales information is not loaded on the computers therefore harder to steal. My cloud company ... more

Jan. 12, 2011

Sarah Gogin answered this question

What proportion of CRM users use 'cloud' solutions compared to locally managed ones?

Although I do not have an exact number of users, I do know that most companies are switching to hosted or cloud servers either replacing or in addition to premise CRM solutions. As companies expand and go mobile, hosted solutions become the fastest, easiest, and ... more

Information Technology

Jan. 12, 2011

Chris Selland asked a question

What CRM applications do you caution against?

Information Technology

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