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Caty Kobe
July 21, 2011
Caty Kobe asked a question
What will happen to Borders' CRM data?
Sales
Borders
CRM
Customer Data
1 more topic
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Caty Kobe
July 11, 2011
Caty Kobe asked a question
How do you collect your customer's social data?
Marketing
Sales
CRM
Customer Data
3 more topics
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Brielle Nikaido
May 26, 2011
Brielle Nikaido asked a question
How do you convince customers that your business (and their data) is secure? How important is this?
Information Technology
Customer Data
Firesheep
Security
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Kelly Hlavinka
March 16, 2011
Kelly Hlavinka published a brief
Red Fish, Blue Fish
Marketing
Customer Data
Customer Loyalty
Kelly Hlavinka
3 more topics
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Catherine Constantinides
March 14, 2011
Catherine Constantinides commented on a brief
Best Customer Experience? Fall in Love with Your Customers
Customer Service
General Management
Customer Centric
Customer Data
4 more topics
1 Comment • Comment on this brief
Leanne Hoagland-Smith
Jan. 22, 2011
Leanne Hoagland-Smith answered this question
Has the need for market research increased or decreased due your customers' use of social media?
Marketing
Customer Analytics
Customer Data
Demographics
3 more topics
1 Answer • Answer this question
Lynn Hunsaker
Jan. 13, 2011
Lynn Hunsaker selected a best answer for
What methods do you use to identify best practices for customer experience management?
Customer Service
General Management
Marketing
Sales
7 more topics
Jessica Groopman
Oct. 29, 2010
Jessica Groopman and 1 other person answered this question
What are some things I won't learn about my customers through market research?
Marketing
Customer Data
Customer Insight
Market Research
1 more topic
2 Answers • Answer this question
Avi Kaye
Oct. 26, 2010
Avi Kaye and 1 other person answered this question
How do web analytics help you connect to your users?
Information Technology
Marketing
Analytics Program
Customer Data
4 more topics
2 Answers • Answer this question

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