Share what you know with millions of people
Focus is the best place to turn what you know into remarkable content
Follow
Following
Unfollow
Customer Relationshiop Management
Nov. 5, 2010
answered this question
Events
- Lead Nurturing 202: The Next Generation May 31 @ 11 am PT
- Marketing Thought Leaders: A Conversation with Jamie Mallinger June 1 @ 11 am PT
- The Tricks to Paid Media June 6 @ 11 am PT
- Display Advertising for Brand Awareness June 20 @ 11 am PT
Top Contributors
Brian Vellmure (@BrianVellmure)
Points: 20
Principal/Founder
Follow
Following
Unfollow
Esteban Kolsky
Points: 10
President
Follow
Following
Unfollow
Here are three helpful resources:
(1) Someone asked this question a couple of months ago right here on Focus. Here's a link to my answer along with some other pretty good ones. http://www.focus.com/questions/crm/what-your-definition-social-crm/#14799
(2) I borrowed a post from Brent Leary and added some additional thoughts as ... more