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Customer Service Best Practices

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Nick Sellers
Feb. 2, 2012
Nick Sellers and 9 other people answered this question
Should you let customers know that you offer a less expensive option to the one they currently own?
Customer Service
Customer Service Best Practices
Sales Practices
10 Answers • Answer this question
Evan Hamilton
Dec. 8, 2011
Evan Hamilton and 5 other people answered this question
If you were starting a Contact Center today, what would you focus on?
Customer Service
Call Center Features
Call Center Management
Contact Center Setup
2 more topics
8 Answers • Answer this question
Debbie Laskey MBA
Nov. 20, 2011
Debbie Laskey MBA asked a question
Which companies are the best at using social media to address customer complaints?
Customer Service
Customer Experience Management
Customer Service Best Practices
Social Media
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Robin Goodchild
April 12, 2011
Robin Goodchild and 4 other people answered this question
Does your IT department create an 'experience'?
Customer Service
Information Technology
Customer Satisfaction
Customer Service Best Practices
5 Answers • Answer this question
Chip Bell
March 28, 2011
Chip Bell and 7 other people answered this question
New vs Loyal: Which customers should get the discounts?
Customer Service
Customer 2.0
Customer Service Best Practices
8 Answers • Answer this question
Aidan Kenny
Feb. 12, 2011
Aidan Kenny and 3 other people answered this question
What is the recommended turn-around time for email inquiries by customer service departments?
Customer Service
Customer Service Best Practices
Customer Service Feedback
Email Management
4 Answers • Answer this question

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