Join Focus

Share what you know with millions of people

Focus is the best place to turn what you know into remarkable content
×

Customer Service Tools

0/100
Cancel
Juicy Richa
Feb. 9, 2012
Juicy Richa and 3 other people answered this question
What are your help desk software 'must haves?'
Customer Care
Customer Service Software
Customer Service Tools
Help Desk
4 Answers • Answer this question
Evan Hamilton
Dec. 7, 2011
Evan Hamilton and 1 other person answered this question
What are the benefits of a universal queue?
Customer Service
Operations
Call Center Features
Call Center Technology
5 more topics
2 Answers • Answer this question
Subramonian Krishnan
Feb. 24, 2011
Subramonian Krishnan and 9 other people answered this question
If you had to choose only one social media site for customer service, which would it be and why?
Customer Service
Marketing
Blog
Customer Service Methods
3 more topics
11 Answers • Answer this question
Jeniffer Maben
Jan. 31, 2011
Jeniffer Maben answered this question
Do you use AJAX?
Customer Service
Information Technology
Sales
Contact Centers
3 more topics
1 Answer • Answer this question
Jessica Groopman
Jan. 3, 2011
Jessica Groopman and 5 other people answered this question
What are some good tips on learning how to speak your customer's language?
Customer Service
Communicating
Customer Service Best Practices
Customer Service Strategy
6 Answers • Answer this question
Rick Kirkham
Dec. 21, 2010
Rick Kirkham answered this question
When is the best time to issue a customer experience survey?
Customer Service
Customer Analytics
Customer Experience
Customer Service Feedback
1 more topic
1 Answer • Answer this question
William Sovie
Dec. 15, 2010
William Sovie answered this question
When dealing with tech support, what communication method do you prefer?
Customer Service
Sales
Communication Interface
Contact Centers
4 more topics
1 Answer • Answer this question

Events

Top Contributors

more less

Related Topics

more less See All Topics