Share what you know with millions of people
Focus is the best place to turn what you know into remarkable content
Follow
Following
Unfollow
Customer Value
April 29, 2011
asked a question
Jan. 26, 2011
Brad Nichols
and
3 other people
answered this question
How does Social CRM change how you determine 'high value' customers?
I think there is also another dimension. Social media, if leveraged properly can be turned into an asset that helps collect a wealth of timely, rich information about your customers. No longer is a firm restricted to the specific interaction they have had with clients ... more
Events
- Lead Nurturing 202: The Next Generation May 31 @ 11 am PT
- Marketing Thought Leaders: A Conversation with Jamie Mallinger June 1 @ 11 am PT
- The Tricks to Paid Media June 6 @ 11 am PT
- Display Advertising for Brand Awareness June 20 @ 11 am PT
Top Contributors
Esteban Kolsky
Points: 8
President
Follow
Following
Unfollow