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Database Managers
Nov. 15, 2010
Helen Morris
and
1 other person
answered this question
What is ITIL and how does it impact the business of running IT in the US?
The introduction of ITIL best practice has a very strong link to the ISO 20000 IT Service Management standard. ITIL makes no claim to be a standard, nor can you be ITIL compliant - it is a framework of guidance of internationally captured best practice ... more
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