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May 22, 2012

LAshonda Dip and 5 other people answered this question

What are the qualities that a general manager needs to have at a small company vs. a mid-size comp.?

Loyalty commitment patience and alot of organized skills the use of empathy as well etc.,

General Management

Human Resources

Nov. 30, 2011

Belldon Colme and 21 other people answered this question

Can the culture of a company be dictated by top level management?

Amen, Mark.
Culture can and should be designed, engineered and implemented with purpose, NEVER left to develop on its own. The latter leads inevitably to disaster, the end. Culture, I think we agree, is a biological predisposition and as such is as predictable as procreation, rest ... more

Customer Service

Company Culture

Talent Management

May 16, 2011

Douglas Ross and 9 other people answered this question

Can the culture of a company be dictated by top level management?

John Jorgensen
Thank you. I think the boss was trying to establish himself and set the tone for his leadership. In this case he chose incorrectly. Mistakes happen to everyone.
I agree that we must follow the ultimate authority; however, it is the duty and responsibility ... more

General Management

Human Resources

Company Culture

May 5, 2011

Sheryl Kovach and 3 other people answered this question

What is "customer-centricity" and what role should it play in the corporate culture?

These are all excellent responses, and to add to what has been said, I think another way to demonstrate the company's commitment to customer centricity is by reaching out to the customer and getting their feedback directly on the services/products they are receiving. Whether that ... more

Human Resources

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