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Dana Gardner
Nov. 17, 2011
Dana Gardner published a post
HP experts to explore advances in service and support for VMware data center environments
Information Technology
Briefingdirect
Data Center
Enterprise IT
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Dana Gardner
Aug. 2, 2011
Dana Gardner published a post
New HP Service Manager tackles time and cost associated with help desk productivity
Customer Service
Information Technology
Briefingsdirect
Dana Gardner
4 more topics
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Lance Moore
Sept. 20, 2010
Lance Moore asked a question
Reviews of H2Desk?
Customer Service
Information Technology
Sales
Apple
3 more topics
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Vasudha Deming
May 20, 2010
Vasudha Deming and 1 other person commented on a brief
7 Secrets for Effectively Managing a Support Organization
Customer Service
General Management
Information Technology
Sales
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2 Comments • Comment on this brief
Ashraf Imran
May 18, 2010
Ashraf Imran and 3 other people answered this question
Do you outsource your IT helpdesk efforts?
Information Technology
Helpdesk
Outsourcing
4 Answers • Answer this question
March 24, 2010
Steve Davidson published a brief
Low-cost, High-Performance IT Helpdesks
Information Technology
Sales
Budget
Budgeting
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