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Inside Sales Management

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Aug. 17, 2011

Jeff Ford and 8 other people answered this question

Have you used outsourced appointment setting firms?

Outsourced appointment setting was very helpful for me. I had very long list of shark tank leads for house painting, around 1500. Through the appointment setting service I was able to get 60 solid leads. These 60 high potential leads created an extremely positive ROI ... more

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May 4, 2011

Annette Cohen and 1 other person answered this question

What's the right ratio between inside sales compensation and annual quota?

If you're looking for help turning your excel files into sales compensation statements, there's a really great tool called OneClick Commissions (http://www.oneclickcommissions.com/sales-compensation.html). It's worked wonders for me, I don't have to copy and paste from my excel sheets anymore (which is of course tedious and ... more

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Sales Compensation

Feb. 15, 2011

Lori Richardson and 5 other people answered this question

What can Inside Sales managers do to increase the ramp time it takes to train new hires in 2011?

The smoothest training ramp-ups happen first of all, when an organization, from the TOP down, shares the same mission and vision for the company. Leadership supports the sales management team, and sales management has the resources to offer a multi-faceted approach which involves not just ... more

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Feb. 8, 2011

John Bozarjian asked a question

Sales/Account Managers: What leads do you call on first that come from marketing programs?

Feb. 3, 2011

Kevin Gaither and 1 other person answered this question

What metrics should Inside Sales managers track?

Here's two that go beyond just quantities of calls.
1. Call to Contact Ratio: What percentage of the time do you get a DM or Influencer on the phone for every Call you make? This helps you ID the efficient dialers on your team. The snipers. ... more

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Feb. 2, 2011

Chris Snell asked a question

What mistakes do Inside Sales Managers make?

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Inside Sales Management

Jan. 31, 2011

Chris Snell asked a question

When looking to promote new Inside Sales Managers for 2011, what should we be on the look-out for?

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Jan. 26, 2011

Mari Anne Vanella and 4 other people answered this question

Should Inside Sales Reps be allowed to work from home?

The success of sales reps working from home really has to do with 2 areas--the culture of the company to support that, and the level of the team that is able to self-manage and produce. 25 years of building and managing teams of both flavors ... more

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Inside Sales

Inside Sales Management

Work from Home

Jan. 11, 2011

David Filwood published a brief

Don’t Forget About Tax Credits for Hiring Call Center Agents

Customer Service

Sales

Call Center Agents

Call Center Management

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Dec. 23, 2010

Chris Snell and 6 other people answered this question

Inside Sales Trends: What are the top trends in inside sales management to follow in 2011?

Wow! There are some great answers already to this question. Here's what I see as three trends in inside sales management in 2011:
1. Greater adoption/reliance on Sales 2.0 tools - Sure, there are a lot of us using these tools now, but I think ... more

Dec. 21, 2010

Caty Kobe published a brief

Now On Demand - Focus Sales Roundtable: Inside Sales Management 2.0

Dec. 21, 2010

Ryan Arnot asked a question

How does your inside sales department approach innovation, new ideas and R&D?

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Inside Sales Tactics

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Events

Lead Nurturing 202: The Next Generation May 31 @ 11 am PT
The Tricks to Paid Media June 6 @ 11 am PT
Display Advertising for Brand Awareness June 20 @ 11 am PT

Top Contributors

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Adam Klein

Points: 80

Inside Sales Manager Follow Following Unfollow

Matt Heinz

Points: 50

President Follow Following Unfollow

Chad Burmeister

Points: 40

Director, Inside Sales Follow Following Unfollow

Michael Damphousse

Points: 40

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Kevin Gaither

Points: 30

CEO and Founder Follow Following Unfollow

Trish Bertuzzi

Points: 28

President Follow Following Unfollow

Chris Snell

Points: 28

Inside Sales Manager, The Ma... Follow Following Unfollow

Geoff Alexander

Points: 20

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Mike Brooks

Points: 20

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Steve Young

Points: 18

President Follow Following Unfollow

Joseph Arsenault

Points: 10

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Steve Early

Points: 10

Customer Ops - Salesforce CR... Follow Following Unfollow

Mari Anne Vanella

Points: 10

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Daniel Wood

Points: 10

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Brian Gilbert

Points: 10

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