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Inside Sales Team

Ask a Question

April 4, 2011

Lauren Harper asked a question

What are your tips for developing a social media prospecting blueprint for inside sales?

Inside Sales Tactics

March 22, 2011

Michael A Brown answered this question

What metrics do managers need to look at for running their inside sales teams?

Hi Lauren! The first rule: all metrics must derive from, and drive behavior toward, attainment of revenue and profit objectives.
Rule 2: measure and report ratios not absolutes. Inside sales is NOT a numbers game. It is a ratios discipline … return on effort is ... more

Inside Sales Team

Feb. 27, 2011

Rajesh Kadam and 4 other people answered this question

Sales won't follow up on our leads- how do I fix this?

As Steve says, sit down with your sales guys and agree on what is a sales lead. i.e. At what point in the buying cycle should marketing hand off a lead to sales. If you don't have a marketing automation solution, buy one. This will ... more

Inside Sales Resources

Inside Sales Team

Oct. 22, 2010

Daniel Kerry asked a question

How do you derive your inside sales metrics?

Inside Sales Management

Inside Sales Metrics

Oct. 20, 2010

Bil Moore and 3 other people answered this question

We want to launch an inside sales team-what are the things we should be thinking about?

Inside sales involves a very different skillset than outside sales. I would agree with Kendra that you need to define how those two groups will either compete with or enhance each other.
These are tricky waters to navigate as many inside sales organizations are simply account ... more

Inside Sales Reps

Inside Sales Team

Oct. 19, 2010

William Sovie answered this question

Is it realistic to fire your entire sales team and start over?

Koka,
Although I have only actually experienced this once in my career, that experience taught me that the answer is "no". Depending on their size and stage of development most organizations have an overriding priority to keep net new revenue hitting the books. This priority ... more

Inside Sales Management

Inside Sales Reps

Inside Sales Retention

Oct. 18, 2010

Britney Andrews asked a question

What is the best way to build a rapport with your customers/clients?

Building Rapport

Inside Sales Reps

Oct. 8, 2010

Jason Tardif answered this question

How do I make inside sales fun?

From a telemarketing perspective we have found keeping people busy, setting (SMART) goals and friendly competition help. (competitions dont have to be big, winners just must have the in front of the group recognition) I believe competitions dont make the company fun empowerment is first, ... more

Inside Sales Reps

Inside Sales Retention

Oct. 8, 2010

Jeremy Wright asked a question

How do I handle lead qualification if I have an Inside Sales team?

Inside Sales Team

Lead Management Process

Events

Lead Nurturing 202: The Next Generation May 31 @ 11 am PT
The Tricks to Paid Media June 6 @ 11 am PT
Display Advertising for Brand Awareness June 20 @ 11 am PT

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