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Inside Sales Teams

Ask a Question

May 18, 2011

Henry Schuck and 2 other people answered this question

What impact do you think direct dial numbers have on the productivity of Inside Sales teams?

Some new research from AA-ISP, InsideSales.com, and Vorsight shows that for every 1% increase in Direct Dial Phone Numbers your reps have, they set 2.06 more appointments a week - that's 100 more appointments per year per rep! more

Inside Sales Teams

Dec. 9, 2010

Mark Hunter answered this question

In your experience, how long does it take until a new rep is fully functional?

I like to say that a no rep, new or old is ever fully functional, there's always more to learn.
The key measurement tool I use is a rep is "functional" when they can deliver incremental sales at the non-discounted price level and it achieves ... more

Inside Sales Reps

Inside Sales Teams

Oct. 30, 2010

David Filwood and 6 other people answered this question

Tips for scaling an inside sales organization?

While most everyone can use a telephone - not everyone is cut out to work in an Inside Sales Call Center environment. Someone may have “The Right Stuff” to deliver great Customer Service & Support – it doesn’t necessarily follow that the same individual is ... more

Inside Sales Reps

Oct. 14, 2010

Ron Offer and 6 other people answered this question

What technologies do I need for a successful inside sales team?

Alison -
You have already received some very comprehensive replies, I agree with most of the advice you received and add two more points:
Salesforce.com is excellent, I have deployed it for several customers, but the industry secret is it isn't a good fit for ... more

Information Technology

Inside Sales Teams

Oct. 13, 2010

David Filwood answered this question

What are some of the top mistakes that businesses make when trying to build and inside sales team?

Hi Dan,
When building an Inside Sales Dept. there is typically a strong emphasis on the Hardware/Software to use - just don’t lose sight of the fact that fundamentally it’s all about the quality of the ‘Humanware’ you deploy to begin with.
While most everyone can use ... more

Inside Sales Reps

Inside Sales Teams

Inside Sales Training

Oct. 8, 2010

Kathleen Pabst Robshaw and 2 other people answered this question

How do you know whether you need inside sales?

Maureen, not many tackled this one for you! I do offer my clients at least an hour of my time while we talk through issues. I'll be happy to talk to you if you want to set up a time to call next week or ... more

Inside Sales Reps

Inside Sales Teams

Sept. 19, 2010

Craig Rosenberg answered this question

Is there an age bias in inside sales teams?

I'm sure there is, but it goes both ways. For example, there are lots of really successful "stay-at-home" mom inside teams and lots of outsourced tele-models that are built on veteran talent. On the other hand, inside sales can be a great "minor-league" sales team ... more

Inside Sales Reps

Inside Sales Teams

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