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Knowledge Base
May 7, 2012
Joseph Bushey
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What are good examples of Knowledge Base software (for customer support)?
I particularly like Cerberus Helpdesk for a couple of reasons. One, it has a great system for managing inbound support via email and allows for creation of Helpdesk tickets easily for phone based support. It also has a good knowledge base that's easy to host ... more
May 19, 2011
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John McCoy
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