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Performance Management

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May 24, 2012

Bill Wood answered this question

What are some of the best performance metrics and practices to use is assessing contracting/acquisition organizations.

There is a fundamental disconnect in the two possible options here.
You can take the Michael Dell model and look at what you want the ultimate outcome of the contract to be and then build processes, metrics, etc. around that. Delivery related metrics.
Or you ... more

Customer Service

Acquisition

Performance Management

May 15, 2012

Sonya Williams and 1 other person answered this question

What are some best practices for everyday recognition of employees?

A simple THANK YOU or JOB WELL DONE can go a long way in recognizing everyday tasks that are done well. But for those tasks that are done extremely well, an additional announcement to the entire group, department or organization (as long as the person ... more

Human Resources

Employee Recognition

Leadership

Performance Management

March 8, 2012

Mark Herbert and 3 other people commented on this post

Employee Engagement Equals Higher Retention and Performance

Beth,
Great stuff! Anybody who has visited my site knows I am very passionate on this topic. Surveys are interesting, but candidly what I look for are results based outcomes. BlessingWhite is doing some of the best work in measuring engagement in the business in ... more

Employee Engagement

Employee Surveys

Management

Performance Management

Jan. 30, 2012

E. James (Jim) Brennan and 2 other people answered this question

What are the drawbacks of results-based management philosophies?

@Belldon: "Malicious obedience" is not my invention, any more than "dumb insolence" or "gesture politics." Malicious obedience and dumb insolence are historical phrases well known in certain performance managment circles, commonly found in military law, labor/labour contracts and disciplinary taxonomies. These, however, ARE all mine: ... more

Human Resources

Performance Management

Results-only Work Environment

ROWE

Dec. 19, 2011

Wayne Wood and 1 other person answered this question

What are your thoughts on Salesforce's acquisition of Rypple?

My observation is that SF recognizes the need to integrate the "people" into their collaborative offering... They have also watched how the Oracle's of the world aquire best of breed tools to fill in the white space of their platform. In the end the customer ... more

Human Resources

HR Management

HR Technology

Performance Management

2 more topics

Dec. 17, 2011

Beth Armknecht Miller commented on this post

Driving Employee Engagement through Coaching

Belldon,
Thanks for your added comments. I agree that the performance evaluation can be more negative than positive at times. My position is that performance feedback should be ongoing and not a point in time. It provides for better learning and the opportunity to be more ... more

Communications

Executive Coaching

Leadership

Performance Management

Dec. 14, 2011

Beth Armknecht Miller published a post

Tips to a Successful Executive Coaching Opportunity

Executive Coaching

Performance Acceleration

Performance Management

Dec. 7, 2011

Belldon Colme asked a question

By what measures do you encourage strong performance team development in your organizations?

Human Resources

Company Culture

Performance Management

Talent Management

Dec. 5, 2011

Diane Horton asked a question

Do you think the acquisition of SuccessFactors by SAP at a 52% premium is a smart move?

Nov. 21, 2011

Charlie Judy asked a question

Does anyone have any exposure to PeopleSoft's E-Performance Module?

Nov. 16, 2011

Nicholas Sommer asked a question

What is the most effective way to measure an employee's performance?

Human Resources

Employee Evaluation

Employee Performance

Performance Management

Oct. 31, 2011

Brian MacIver and 1 other person commented on a brief

How Do We Find the Time to Coach Our Sales People?

Pre-call Questions:
"What are your goals for the call,"
"Do you have stretch goals,"
"What is the worst thing that might happen in the call,
how do you plan to handle it?"
"What's the value the customer will get from this call?"
After the call, they ... more

Oct. 14, 2011

martin Birt and 2 other people answered this question

Should you tell your employees when you've identified them as "high-potential"?

Absolutely. The employee must be told. You must have a plan based on your assessment of potential. Your assessment should cover three factors: Performance, Willingness and Likelihood. Your development plan is going to test all three factors. The high potential employee should understand why the ... more

Human Resources

Employee Communications

Employee Engagement

Performance Management

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