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yesterday

Kerstin Grady asked a question

Can anyone provide input regarding success/pitfalls switching your phone system from analog to VOIP?

Information Technology

Phone Systems

Voip

May 10, 2012

Kendra Von Achen and 5 other people answered this question

Can you recommend a Voip solution for my small business?

If it's just for a few people (or just you), I just switched to Vonage when I moved offices and so far it's working great. If you have more than a couple of people, you may want to look into the phone systems, etc. that ... more

Information Technology

Phone Systems

Voip

May 2, 2012

melanie burgess and 3 other people answered this question

Telephone Answering Service?

A further suggestion for you, Lindsey (and anybody else) is alldayPA, you can find their site here http://www.alldaypa.com/call-answering-service more

Customer Service

Information Technology

Answering Service

Auto-attendant

3 more topics

April 16, 2012

aileen cabanero and 1 other person answered this question

How could a SIP trunk benefit my business?

A SIP Trunk would help lower your Monthly Telecommunications bills. Depending on the size of your PBX, number of lines or trunks you need and Long Distance usage you can see monthly savings anywhere from 20-50% on your bills. There are a few components to ... more

March 13, 2012

adesh kumar and 4 other people commented on an FYI

Hacking Skype: 25 Tips to Improve Your Skype Experience

nice article...I want to know..how to know whether call is going to another person on skype in invisible mode..? more

Information Technology

Phone Systems

Voip

Feb. 28, 2012

Greg Downes and 3 other people answered this question

Avaya IP office 500V2 vs Mitel IP PBX 3300 CX II: Which would you choose?

Avaya...very flexible,easy gui for programming, great reliability. Send me your specs and I will give you the best price around.
Good Luck!
Greg Downes more

Avaya

Information Technolgy

IP Telephony

Mitel

1 more topic

Jan. 29, 2012

Osmas Chiurunge and 4 other people answered this question

How is Nextiva as a VoIP Solution Provider?

We have used the ringcentral platform for our voip services and we are satisfied with the performance. Choosing a phone system can be tricky. I would recommend you this Excel spreadsheet analysis that compares all PBX and business voip systems side by side so you ... more

Information Technology

Small Business

Phone Systems

Solutions

Jan. 12, 2012

Michael Forrester and 16 other people answered this question

What's the best VoIP phone system?

First I would like to thank you all for the response to this question as this string helped me when I made the decision to look at a hosted phone system. Although I initially jumped the gun on a purchase I did an extensive amount ... more

Information Technology

Dec. 7, 2011

Evan Hamilton and 1 other person answered this question

What are the benefits of a universal queue?

One huge benefit: there's one location to see if you're dropping the ball. Give one personal final bill-stops-here ownership, and at the end of the day it's easy for them to see if your company is hitting it's customer service goals. more

Customer Service

Operations

Call Center Features

Call Center Technology

5 more topics

Nov. 12, 2011

mike henderson and 2 other people commented on a brief

Five Best Practices for Hosted Services

M5 sucks. never good for anything. u keep them ringing and will talk to stupid engineer who dont' know how voip works. t3 enginers are joke. more

Information Technology

Oct. 29, 2011

Tino Fenotti asked a question

Does the success of a Unified Communications system heavily depend on changing users' habits?

Information Technology

Operations

Collaboration

Phone Systems

Sept. 29, 2011

Jane Sweeney and 3 other people answered this question

Should I sign up for Postage by Phone?

They have lots of hidden charges if you don't pay you bill before it is due. Have had nothing but trouble!!! more

Customer Service

Information Technology

Small Business

Office Equipment

4 more topics

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The Do’s and Don'ts of Small Business Marketing May 29 @ 11 am PT
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Top Contributors

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Todd Hodgen

Points: 245

Open Source VOIP Professiona... Follow Following Unfollow

Jon Arnold

Points: 223

Principal Follow Following Unfollow

Andrew Baker

Points: 136

Director, Service Operations... Follow Following Unfollow

Derek Roush

Points: 126

President/CEO Follow Following Unfollow

Mike Barnes

Points: 90

Consultant Follow Following Unfollow

Andy Hamilton

Points: 80

telecommunications specialis... Follow Following Unfollow

Chris Nordman

Points: 75

Director of Client Operation... Follow Following Unfollow

Sergiy Lapin

Points: 70

Sr. Telecom Engineer Follow Following Unfollow

Joel Maloff

Points: 60

Vice President - Channel Dev... Follow Following Unfollow

Dave Hirsch

Points: 58

Other Follow Following Unfollow

Mark Williams

Points: 52

Major Accounts Executive Follow Following Unfollow

Michael Dortch

Points: 50

Senior Product Marketing Man... Follow Following Unfollow

carly wild

Points: 48

Telephony Analyst Follow Following Unfollow

Simon Kissler

Points: 45

Chief Technology Officer Follow Following Unfollow

John Sauer

Points: 40

Agent Manager Follow Following Unfollow

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