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Predictive Analysis

Dec. 30, 2011
Jim Berkowitz
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4 other people
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CRM Paradigm Shift: What technological trends have fundamentally changed the way organizations manage relationships with their customers?
What he said... All kidding aside, I'd have to agree with Chris that Social Networks have changed the game of relationships... along with Mobile technologies.. i.e. smartphones and ipads are the new tools of the customer relationship business. "Stay Thirsty My Friends." more
April 17, 2010
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Top Contributors
Chris Selland
Points: 30
Senior Vice President, Corpo...
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Jim Berkowitz
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CEO / CRM Technology Coach
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