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Reactive Social Media
Feb. 3, 2011
Kimberly Rundle
and
5 other people
answered this question
What do you do when someone writes negative comments about your company on social media?
Much like Larry mentioned earlier, it depends upon the context. We tend to address the statement head on as well. I see it as an opportunity to improve what we are doing as a business. It is also an opportunity to correct the information if ... more
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