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Telephony Systems

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April 22, 2011

Mark Williams and 7 other people answered this question

Avaya vs. NorTel Vs. Mitel: Who would you choose?

Spoken like a true Mitel rep Bruce ;)

Information Technology

Small Business

Avaya

Mitel

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Jan. 19, 2011

Andy Hamilton and 7 other people answered this question

Why wouldn't I use Vonage as a business phone service?

It's important to consider how you're going to use the phones and how feature-rich of a system you're going to need, and also how much customer support you'll want access to. Vonage may work fine for making simple inbound and outbound calls. However, if your ... more

Information Technology

Jan. 4, 2011

Mary Gunnels and 6 other people answered this question

How can a VoIP phone system help my business?

Communication is very important, not only in life but as well as in business. If you have good communication process everything can run smoothly. Prospect clients can be a loss if you have poor phone system. more

Information Technology

Dec. 28, 2010

James Brennan and 2 other people answered this question

Is HD voice really noticeable?

There is a night and day difference between normal 3khz voice and HD voice. As the others have stated above, it is likely already part of any VoIP solution you are considering. The key is to make sure that your phones are HD voice capable. ... more

Information Technology

Call Center Technology

Call Quality

HD Voice

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Dec. 27, 2010

Jon Arnold and 4 other people answered this question

What is the cheapest way that I can add telephone capabilities to my computer?

It's hard to beat free, so Skype is my answer, although all IM platforms offer free voice to varying degrees. This solution is great for PC-to-PC calling, but if your definition of telephony is more traditional, then the plot thickens. These free calling services aren't ... more

Information Technology

Dec. 27, 2010

Jon Arnold answered this question

What are 'communication enabled business processes?'

CEBP is a term that refers to how communications technologies can become integrated with operations to make internal processes more efficient. This is often used to showcase the value-added potential of Unified Communications. At a basic level, UC helps employees communicate more efficiently with each ... more

Information Technology

Operations

Business Process Management

Communication Enabled Business Processes

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Dec. 17, 2010

Max Wilson asked a question

Has anyone used the Viber VoIP app for iPhone?

Information Technology

Dec. 15, 2010

John Cornett and 1 other person answered this question

How can I run both of my business numbers off of the same phone?

Hi Aaron,
Please have a look at a product called 'onebox', this will give you all the flexibility you need with multiple phone lines and also fax too ! more

Information Technology

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Sergiy Lapin

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Sr. Telecom Engineer Follow Following Unfollow

Neal Gilbert

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Business VoIP Specialist Follow Following Unfollow

Jon Arnold

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Candyce Edelen

Points: 20

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Beth Cossette

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Clem Wyman

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Joel Johnston

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Zach Bussey

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Jacques Pavlenyi

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Robert Cullen

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Mark Williams

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Todd Hodgen

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Open Source VOIP Professiona... Follow Following Unfollow

Brennon Cardone

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Eli Lalich

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Brian Koles

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