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Training Development

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Feb. 17, 2012

Aakash Keluskar asked a question

Can six sigma help in streamlining the training process?

Human Resources

Continuous Improvement

Six Sigma

Talent Mangement

2 more topics

May 9, 2011

Nik Kellingley and 6 other people answered this question

Training videos: make your own or buy others?

As with all things training this should be a "cost-benefit" equation.
If you believe your own videos will make learning more effective and the % increase in effectiveness shows an ROI that exceeds the ROI of using a shelf bought one - make your own. If ... more

April 13, 2011

Guy Farmer answered this question

What are the biggest indicators that your enterprise needs team building training?

Great question Jeanne. I might look for some of the following indicators:
1. People don't trust each other.
2. Continuous unresolved conflict.
3. Hidden agendas.
4. People actively working against each other.
5. People pulling rank on each other.
6. Leadership that is not involved.
7. Groups that can't get an assignment ... more

April 4, 2011

Donna Wells and 1 other person answered this question

Has anyone used MindFlash or similar online training services?

Hi Julia,
Apologies for just seeing this now. Just joined Focus as an Expert last week. I'd be happy to answer any questions you may have about our online training application. Email me at donna.wells@mindflashdotcom.
Alternatively, please feel free to pose your questions directly to our users ... more

Feb. 8, 2011

Michael Gaspar answered this question

Why would you use social media to train your employees?

Lauren, this is a great question. I do not have any employees of my own, but have worked with clients that do. The question is a tricky one however.
Social networking training can be valuable under the right circumstances. If the brand of the company ... more

Jan. 7, 2011

Jill Daley asked a question

What kind of training summaries do I need to provide to the state?

Human Resources

Information Technology

Compliance

Employment Law

4 more topics

Dec. 27, 2010

Tina Gregory and 4 other people answered this question

Can anyone name a good book on corporate sales training?

A very insightful approach on the sales relationship with clients is discussed in a book called "Let's Get Real or Let's Not Play - Transforming the Buyer/Seller Relationship," by Mahan Khalsa and Randy Illig. The premise is intuitive: think of sales as the process of ... more

Sales

Sales Training

Sales Training Techniques

Sales Training/development

Dec. 21, 2010

Madeline Weber asked a question

What are the benefits of offering tuition reimbursement for training courses?

Human Resources

Benefits Package

Employee Education and Training

Employee Training

2 more topics

Dec. 16, 2010

Fran Sepler and 1 other person answered this question

What are the biggest steps to promoting a learning culture in the workplace?

I would say that from a leadership standpoint, you have to have leaders at the top of the house that are willing to share their own learning journeys, including being willing to learn from their direct reports. When good leaders promote productive conflict and encourage ... more

Dec. 14, 2010

Grace Gius asked a question

What are the top online resources for employee training strategies?

Dec. 13, 2010

Barry Zweibel and 2 other people answered this question

How do you get feedback about your new employee training?

My idea: Tell department heads that you intend to expand new employee training to take DOUBLE the time it currently takes. Then sit back and enjoy how much feedback is flying in!!
Seriously, it really works! more

Human Resources

Employee Morale

Employee Satisfaction

Employee Training

4 more topics

Dec. 10, 2010

Michael Bungay Stanier and 1 other person answered this question

How do you justify the cost of training seminars to your organization?

A terrific resource is: The six disciplines of breakthrough training. It sets out the core components for making training business focused and successful. Fundamentally:
- start with the business challenge you're trying to fix
- don't consider a workshop the training - create a process not an ... more

Dec. 9, 2010

Bill Morgen asked a question

How does your company go about training for internal customer service?

Customer Service

Human Resources

Customer Service Reps

Customer Service Training

3 more topics

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